Product Manager, Portfolio Operations, da Vinci SP

Intuitive•San Francisco, CA

1d•Onsite

About The Position

Primary Function of Position Seeking a detail-oriented and analytically-minded Product Manager to manage sustaining product operations for da Vinci SP. This role is critical to ensuring seamless product availability, inventory health, and efficient supply chain execution for the global SP business. This role will serve as the operational backbone for the SP Product Management team across the SP product portfolio. In the surgical robotics field, product availability directly impacts patient outcomes and care team satisfaction. This role ensures we reliably meet customer needs, and the patients they treat globally.

Requirements

Analytical & Technical Advanced proficiency with data analysis and business intelligence tools (Excel, Tableau, Power BI, or similar)
Understanding of forecasting methodologies and inventory optimization principles
Ability to interpret complex supply chain metrics and translate into actionable insights
Strong quantitative and qualitative problem-solving skills
Collaboration & Communication Exceptional interpersonal skills and ability to build trust across organizational departments
Strong facilitation and meeting management abilities
Ability to present complex operational data clearly to executive and clinical audiences
Excellent active listening and stakeholder engagement skills
Organization & Execution Meticulous attention to detail with commitment to accuracy
Strong project management capabilities with ability to track multiple workstreams
Ability to establish and adhere to timelines while maintaining quality standards
Proactive identification of risks and issues with early escalation
Strategic Mindset Ability to balance short-term operational needs with long-term strategic goals
Understanding of how product operations impact patient outcomes and care team satisfaction
Awareness of healthcare economics and total cost of care considerations
Commitment to care equity and accessibility across diverse healthcare settings
Bachelor's degree in Business, Operations, Supply Chain Management, Engineering, Life Sciences, or related field
4-7 years of product management, operations, inventory management, or supply chain experience
Demonstrated experience with demand forecasting, inventory optimization, or SKU rationalization
Strong analytical skills with proficiency in data analysis, statistical methods, and business intelligence tools
Excellent written and verbal communication skills with ability to present to diverse audiences
Proven ability to influence cross-functional teams without direct authority
Strong organizational and project management skills with ability to manage multiple competing priorities
Ability to identify root causes and implement sustainable solutions to complex operational problems

Nice To Haves

Experience working in regulated industries (medical devices, pharmaceuticals, or healthcare) preferred
Experience in surgical, orthopedic, or medical robotics industries
Knowledge of medical device regulations (FDA, ISO 13485, quality systems)
Familiarity with ERP systems, demand planning software, or supply chain analytics platforms
Lean Six Sigma or continuous improvement certification
MBA or advanced business credential
Experience managing product transitions or portfolio rationalization
Background in healthcare supply chain or hospital logistics

Responsibilities

Own the da Vinci SP system, instruments, accessories and endoscope, forecast including short-term and long-term forecasting improvements, allocation models, policies for supply shortages, and regional coordination
Own the complete SKU lifecycle from introduction (APL) through sustainment (i.e. MCF projects) to discontinuation (end-of-life), including registered SKUs and regional SKU changes
Manage inventory levels across distribution channels, balancing product availability against carrying costs and obsolescence risk; inform safety stock levels to minimize backorder and excess inventory
Support internal organizational needs for products used in demos, trainings, labs, etc.
Identify and resolve inventory bottlenecks, obsolescence issues, and supply-demand mismatches working with supply and operations planning stakeholders across the organization
Partner with cross-functional teams in product support, quality and operations to manage potential field disruptions and minimize global customer impact. Represent the Product Portfolio during Field Actions, reviewing communication tactics and recovery strategies for portfolio supply
Conduct root cause investigations into operational issues (forecast misses, inventory discrepancies, SKU performance gaps, supply chain disruptions); develop and implement corrective action plans with measurable success metrics and monitor effectiveness
Partner with Clinical Affairs, Quality, Regulatory, Manufacturing, Supply Chain, Finance, and Sales teams to align product strategy with operational constraints and market needs; influence stakeholders without direct authority using data-driven analysis and business impact assessments
Implement SIOP process improvements to enhance reliability, efficiency, and transparency; communicate complex operational challenges and solutions to leadership in clear, actionable formats
Support the lifecycle of service programs, including the management and review of service contracts.