Product Operations Manager

Nema Health

6d • $110,000 - $130,000 • Remote

About The Position

We’re hiring a Product Operations Manager to be the operational backbone of our
product team. You’ll own the systems and workflows that keep Product, Clinical,
and Operations aligned — from managing bug intake and feature requests to
coordinating clinician account setup and supporting smooth feature rollouts.

You will ensure the team runs efficiently and is able to keep up with the
roadmap. You’ll bring structure to ambiguity, create clarity across teams, and
enable PMs and builders to focus on delivering meaningful value to patients and
providers. Ultimately, you will be the reason why the team can succeed on a
daily basis, while getting the opportunity to hone key product-related skills.

This is a hands-on role for someone who enjoys execution, systems thinking, and
being the connective tissue across teams.

Requirements

• Have 2-4 years of experience in Product Operations, Product Management, Business Operations, Strategy & Operations, or a similar role where you supported cross-functional execution
• Desire your next role to be one where you can absorb, learn, grow and develop your career in product operations while contributing meaningfully to a mission-driven startup
• Thrive in high-ownership environments where you manage processes end-to-end
• Are highly organized and detail-oriented, with strong follow-through
• Have experience managing workflows, intake systems, or operational processes
• Communicate clearly and write effectively
• Bring a structured, systems-oriented mindset and enjoy improving how things work
• Are proactive, resourceful, and comfortable operating in ambiguity

Responsibilities

• Own the bug tracking process end-to-end: triage, prioritize with PMs, ensure visibility, and track resolution
• Run bi-weekly feature request reviews, consolidating and organizing inputs across teams
• Maintain a structured system connecting feedback to roadmap discussions
• Support ongoing improvements to internal product operating processes
• Build and maintain internal product documentation and a scalable knowledge base for Product and cross-functional teams
• Manage product-related account creation, permissions, and offboarding for new hires
• Optimize product tools and workflows to improve efficiency and reliability
• Coordinate feature releases, including readiness checklists and internal communications
• Support rollout playbooks, enablement materials, and release updates to the broader business
• Ensure new features are clearly documented and accessible to stakeholders

Benefits

• Competitive compensation with an annual base range of $110,000 to $130,000 (to be determined based on your experience and qualifications) as equity
• Comprehensive benefits including healthcare
• Generous PTO and flexible work hours
• Remote-first culture with supportive team norms
• Inclusive, trauma-informed leadership
• Opportunity to grow with a fast-moving, mission-driven company

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed