Product Owner III

Hanger, Inc.•Austin, TX

About The Position

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom. As Product Owner III, you’ll be responsible for maximizing the value delivered by an agile product team. This role is focused on translating product vision and strategy into clear, actionable work — ensuring the team is always solving the right problems in the right order according to business value. You’ll work closely with manufacturing, clinical, engineering, and design partners to ensure solutions are usable, valuable, and feasible in real-world operations. This is a highly collaborative, hands-on role ideal for someone who thrives in agile delivery, loves working closely with teams, and takes pride in turning complex needs into clear priorities. We’re looking for a SaaS Product Owner to lead the delivery of product capabilities that customers love—balancing user needs, business goals, and technical feasibility. You’ll own the product backlog, translate strategy into executable work, and partner closely with Engineering, Design, Customer Success, and stakeholders to ship high-quality features in an iterative, data-informed way

Requirements

3–5+ years working as a Product Owner, Business Analyst, or similar agile role
Hands-on experience working with agile product teams (Scrum, Kanban, or hybrid)
Experience supporting operational, manufacturing, or workflow-driven products is a plus
3+ years of experience as a Product Owner, Product Manager, or similar role shipping SaaS products.
Comfortable making prioritization decisions and trade-offs
Skilled at stakeholder collaboration and expectation management
Familiarity with tools such as Jira, Aha!, Confluence, Lucid, or similar
Excellent communication and facilitation abilities
Strong ability to convert ambiguous needs into well-scoped requirements and prioritized plans.
Experience working with Agile/Scrum teams and backlog tools (Jira, Azure DevOps, Rally, etc.).
Comfort partnering with technical teams on APIs, integrations, data, performance, and security considerations.
Strong communication skills with the ability to align stakeholders and drive decisions.
Data-informed mindset: ability to define metrics, interpret usage data, and make tradeoffs.
Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.

Nice To Haves

Experience with B2B SaaS, multi-tenant platforms, and enterprise customers is a plus
Familiarity with product analytics (Amplitude, Mixpanel, GA), experimentation, and SQL basics is a plus
Experience with integrations (REST APIs, webhooks), identity (SSO/SAML/OAuth), or compliance (SOC 2, HIPAA, GDPR) is a plus
CSPO/PSPO certification is a plus
Love working closely with business and engineering teams to ship meaningful outcomes
Enjoy turning ambiguity into clarity and action
Believe great products come from strong collaboration and trust
Care deeply about usability, value, and real-world impact
Are energized by mission-driven work that improves lives

Responsibilities

Own and continuously refine the product backlog: write clear user stories, define acceptance criteria, and prioritize work based on customer value and business impact.
Partner with Product Management and stakeholders to translate product strategy into roadmaps, releases, and sprint goals.
Lead discovery and definition: customer interviews, workflow mapping, requirements, and scope tradeoffs.
Collaborate daily with Engineering and Design to clarify requirements, unblock delivery, and make fast, informed decisions.
Define and track success metrics (adoption, activation, retention, NPS/CSAT, conversion, churn, ARR impact) and use insights to iterate.
Validate solutions through prototypes, betas, A/B tests, and customer feedback loops.
Manage cross-functional dependencies and communicate status, risks, and scope changes clearly.
Ensure releases are “ready for customers” with documentation, enablement, and go-to-market coordination.
Continuously balance user needs, business value, and technical considerations
Translate Vision into Execution
Partner with Product Managers, Technology leads and business stakeholders to understand product vision, goals, and outcomes
Break down initiatives into incremental, valuable deliverables for the team
Ensure day-to-day work aligns with strategic intent and priorities
Support Agile Delivery
Act as the primary product voice for the development team
Participate actively in sprint planning, reviews, and retrospectives
Be available to clarify requirements, answer questions, and make scope trade-off decisions quickly
Collaborate in Discovery
Work with design, engineering, and stakeholders to validate ideas through discovery, feedback, and experimentation
Help test assumptions using prototypes, data, and user feedback
Incorporate learnings into backlog refinement and prioritization
Deliver Value and Measure Impact
Define and track success metrics for delivered features
Support release planning and post-launch validation
Use data and feedback to continuously improve outcomes
Partner Across the Organization
Collaborate with manufacturing, clinical, operational, and technical teams
Ensure solutions are practical, scalable, and aligned with real operational workflows
Communicate priorities, progress, and trade-offs with clarity and transparency

Benefits

Competitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Flexible Work Schedules and Part-time Opportunities
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee
Student Loan Repayment Assistance by Location
Relocation Assistance
Regional & National traveling CPO/CO/CP opportunities
Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest