Product Portfolio Operations Manager

JPMorganChase • Plano, TX

1d

About The Position

Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines. As a Product Portfolio Operations Manager in Digital Workflows Client Services, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line. Job responsibilities Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized Implements a product-level collection strategy consisting of controls, financials, and resourcing need Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum Collaborate with cross-functional teams, to ensure deliverable outcomes align with overall business goals, and support by tracking of operational and key results. Champion the adoption of agile methodologies and solutions, fostering a culture of continuous learning and innovation within the team Work closely with internal customers to understand their requirements and target user experiences Come up with innovative ideas to track, report and present platform adoption rates to ensure the project is achieving the agreed benefits.

Requirements

• 5+ years of experience or equivalent expertise in program management or performance optimization
• Proven ability to manage and implement operational effectiveness initiatives
• Proven ability to operate within the product development life cycle and agile methodologies
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Excellent knowledge of project management tools and techniques.
• A positive can-do attitude and ability to work under pressure with multiple teams and deadlines.
• Ability to be in the details, as well as distill and filter the right information for the right audience.

Nice To Haves

• Service Now is a huge plus

Responsibilities

• Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
• Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
• Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
• Implements a product-level collection strategy consisting of controls, financials, and resourcing need
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, to ensure deliverable outcomes align with overall business goals, and support by tracking of operational and key results.
• Champion the adoption of agile methodologies and solutions, fostering a culture of continuous learning and innovation within the team
• Work closely with internal customers to understand their requirements and target user experiences
• Come up with innovative ideas to track, report and present platform adoption rates to ensure the project is achieving the agreed benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed