Product Support Technician – Industrial Printers
Rochester Industries Placement•Rochester, NY
7d•$50,000 - $60,000
About The Position
Beyond TalentEdge has a direct hire opportunity for a Product Support Technician – Industrial Printers . Our client is a leading Digital Imaging company in Rochester. Beyond TalentEdge is looking for Product Support Technician to work on Industrial Printers
Requirements
- Associate degree or equivalent technical training/experience
- Mechanical curiosity and willingness to learn
- Strong communication and customer-first mindset
- Comfortable learning new software and diagnostic tools
- Experience using hand tools
- Exposure to mechanical, electrical, or technical coursework
- Hands-on hobbies involving building or repair
- Valid driver’s license
- Ability to lift up to 50 lbs
- Willingness to travel up to 75% (U.S. & Canada)
Responsibilities
- Support customers and field technicians by troubleshooting our machines
- Use phone, video, and computer tools to diagnose and resolve technical issues
- Learn how complex electro-mechanical systems operate
- Travel onsite when needed to build real-world experience
- Work closely with our collaborative, highly skilled technical team
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
