Product Support Technician – Industrial Printers

Rochester Industries PlacementRochester, NY
7d$50,000 - $60,000

About The Position

Beyond TalentEdge has a direct hire opportunity for a Product Support Technician – Industrial Printers . Our client is a leading Digital Imaging company in Rochester. Beyond TalentEdge is looking for Product Support Technician to work on Industrial Printers

Requirements

  • Associate degree or equivalent technical training/experience
  • Mechanical curiosity and willingness to learn
  • Strong communication and customer-first mindset
  • Comfortable learning new software and diagnostic tools
  • Experience using hand tools
  • Exposure to mechanical, electrical, or technical coursework
  • Hands-on hobbies involving building or repair
  • Valid driver’s license
  • Ability to lift up to 50 lbs
  • Willingness to travel up to 75% (U.S. & Canada)

Responsibilities

  • Support customers and field technicians by troubleshooting our machines
  • Use phone, video, and computer tools to diagnose and resolve technical issues
  • Learn how complex electro-mechanical systems operate
  • Travel onsite when needed to build real-world experience
  • Work closely with our collaborative, highly skilled technical team
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