Production Team Lead

GOODWILL INDUSTRIES OF DALLAS INC•Rockwall, TX

1d•$19•Onsite

About The Position

Under the direction of the Team Leader and Production Team Leader, we process all hard goods donations. Major duties include processing donations from proper equipment, assisting with establishing the quality of donations, and rotating in a timely manner hard goods (miscel) merchandise appropriately on the sales floor.

Requirements

Ability to adhere to the organization’s Core Principles.
Knowledge of retail and/or stock handling.
Ability to react calmly and respond to emergency situations.
Ability to listen and follow directions.
Ability to provide excellent customer service.
Knowledge of textile articles related to garment classification (gowns, shirts, pants, etc).
Ability to read, write, speak and understand the English language
Previous retail and/or stock handling experience is preferred.

Responsibilities

Sort hard goods (miscel) from proper carts or totes and make an appropriate determination of the quality of donations.
Place and present all miscel merchandise on appropriate shelving on the sales floor in coordination with merchandising policies and procedures.
Rotate stock in a timely manner and in accordance with established procedures.
Sort, box, and label hangers by type.
Keep production area clean and safe.
Maintain a well-groomed appearance and appropriate dress code including name badge and vest.
Assist in miscel color rotation per established procedure.
Direct customers to proper area and provide general information as requested.
Stay alert and watch out for shoplifting; notify store management on suspicious activity.
Refer all customer complaints to management in a timely manner.
React calmly and respond to emergency situations.
Perform other duties as assigned by the Team Leader.