Professional Operations Intern

ALKU•Andover, MA

2d•$15

About The Position

This role will support ALKU’s Professional Operations teams, Personnel Services, and Client Services. This role will assist with audits, data cleanup, system testing, and special projects tied to process improvements and technology implementations across both teams. This is a hands-on, project-based role ideal for someone who is detail-oriented, analytical, and excited to learn how operational teams support a fast-paced staffing organization. The intern will gain exposure to cross-functional workflows, internal systems, and real-world business operations.

Requirements

Detail-oriented
Highly organized
Analytical
Adept in technology (Excel experience a plus)
Adaptable and resourceful
Works well independently and with teams
“Outside the box” problem-solver
Ability to follow and expand processes
Ability to multitask and work in a fast-paced environment

Responsibilities

Assist with various audits related to onboarding documentation, compliance records, and database accuracy
Support archival and cleanup of onboarding paperwork (digital and physical)
Sort incoming mail and update records accordingly
Assist with third-party vendor consolidation or transition projects
Support Payroll and Benefits initiatives as needed
Assist with the completion of security prescreen forms
Support cross-functional coverage needs by taking on varied tasks across the team during high-volume periods
Assist with database cleanup and data integrity projects
Support ad hoc audits related to client records and system setup
Help document and validate processes as ownership and workflows evolve
Assist with testing and validation during system or technology implementations (including CLM initiatives)
Support operational process improvements and internal initiatives as assigned