Program Manager I

City of Austin

5d • Hybrid

About The Position

JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. Job Description: Program Manager I Purpose: Under general direction, this position is responsible for managing programs that integrate multiple elements or projects to achieve a defined objective.

Requirements

• Knowledge of principles and practices associated with assigned program area(s).
• Knowledge of fiscal planning and budget preparation and monitoring.
• Knowledge of management principles related to municipal project and program activities.
• Knowledge of City practice, policy, and procedure.
• Knowledge of supervisory and managerial techniques and principles.
• Skill in oral and written communications.
• Skill in planning, coordinating, and implementing programs and activities.
• Skill in interpreting, organizing, coordinating, and executing assignments, projects and programs.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintaining good working relationships with other City employees and the public.
• Ability to exercise good judgment, tact and diplomacy in all dealings and maintain confidentiality as required.
• Graduation with Bachelor's degree from an accredited four-year college or university with major course work in a field related to the job plus three (3) years of experience in a field related to the job, one (1) year of which was in a lead, supervisory, project or program management capacity.
• Experience may substitute for education up to a maximum of four (4) years.
• Valid Texas Class C Driver License.

Nice To Haves

• Data analysis specifically related to Performance Measures
• Website management experience
• Experience in a medical clinic
• Experience in budget management
• Supervisory experience of at least three years

Responsibilities

• Determines program goals, objectives and resource requirements.
• Establishes program standards, methods, policies and procedures.
• Coordinates and collaborates with stakeholders.
• Monitors and evaluate programs effectiveness and implements improvement strategies.
• Manages the budget of assigned program and associated projects and provides financial information.
• Assists in developing, managing and submitting proposed budget forecast information.
• Manages, coordinates, implements and monitors projects associated with assigned program.
• Interacts with internal and external customers.
• Investigates and responds to inquiries from the public and other departments.
• Provides technical advice and assistance to department management, city management, field personnel, contractors, etc.
• May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge.

Benefits

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
• Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager