Program Manager - Pharmacy Education (SOPT)

Cleveland Clinic

2d•Onsite

About The Position

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As the Program Manager for Pharmacy Education, you will lead the ongoing education and training of students within Cleveland Clinic’s School of Pharmacy Technology, one of the few accredited, hospital-based pharmacy technician programs in the country. In this role, you will oversee clinical, administrative and academic standards while managing scheduling, recordkeeping, marketing and program evaluation. Serving as a key resource for performance evaluation, technician recruitment, onboarding and professional development, you will also act as a liaison to pharmacy leadership. Through an accelerated 18-week apprenticeship, you will help prepare students with hands-on inpatient and outpatient training, equipping graduates with the skills and credentials needed to succeed as nationally certified pharmacy technicians. A caregiver in this role will work from Monday through Friday from 6:45am to 3:15pm.

Requirements

Bachelor's Degree in Business Administration, Healthcare Administration, Education or related field OR an additional progressively responsible experience may offset degree requirement
A minimum of five (5) years of demonstrated work experience reflecting problem solving, planning and multiple project management required

Nice To Haves

Previous experience in education

Responsibilities

Directly oversee the administration of the School of Pharmacy Technology at an enterprise level.
Assist with the evaluation and selection of applicants for the School of Pharmacy Technology.
Recruit, advise and provide counseling to students and employees, including guidance on professional development and educational opportunities.
Develop, coordinate, implement and revise program content, training objectives and evaluation tools for the formal Pharmacy Technician Training Program and required in-service education.
Maintain and manage the electronic learning management system used by the educational program.
Coordinate student training and experiential programs in partnership with primary preceptors.
Ensure consistency with standards and guidelines established by professional boards related to program structure, academic standards, recordkeeping and evaluation processes.
Contribute to accreditation activities including self-study reports, site visits and ongoing assessment of compliance with standards.
Conduct routine assessments of technical education and training needs and align educational programming to address identified gaps.
Evaluate student performance and initiate or support performance improvement plans when needed.
Occasionally teach or directly facilitate educational content.
Collaborate with leaders across the enterprise to support administration and strategic planning for the School of Pharmacy Technology.