Program Manager-Residential

Merakey•Philadelphia, PA

9h•$32 - $34

About The Position

We have an opportunity for a Residential Program Manager who will lead four CRR Programs in the Philadelphia area! The Residential Program Manager is a hands‑on leader committed to creating a safe, supportive, and empowering home for every resident. This role calls for someone driven by purpose—someone ready to guide staff, uphold the highest standards of care, and ensure every individual has the structure, dignity, and opportunities they deserve.

Requirements

Master’s degree in human services or a similar concentration
2 years of supervisory experience
3-5 years working in a residential setting
Valid driver’s license and clean driving record
Able to work Monday-Friday 8am-4pm, but flexible to the needs of the programs, able to assist in emergency situations
Case management experience
Ability to build relationships though community outreach and maintain program census
Experience completing assessments on referrals
Strong organizational and time management skills
Self-motived and results driven

Responsibilities

Assist in recruiting and hiring program staff
Attend and participate in all required meetings and committees
Comply with government regulations regarding confidentiality of resident records, documentation, and individual rights
Conduct the following meetings at program: - General staff meeting (monthly) -Individual supervision of program staff at least once a month
Implement policy and procedures in compliance with all external and internal policies, laws and regulations
Develop and maintain program structure
Plan, direct, and manage the clinical and administrative coordination of all aspects of the program, its residents, and staff (including student interns)
Ensure a clean, safe, and homelike environment
Assure all assessments are completed and filled in a timely manner
Ensure all staff compliance with regulations, policies, and procedures
Operate the program within the prescribed budget and maintain documentation of expenditures
Participate in CQI efforts
Participate in review and evaluation of program goals, activities, policies and procedures
Provide administrative on-call availability to staff/program 24hrs/day,7days/week, or make staff aware of designee
Report all problems, issues, and unusual incidents to appropriate parties in a timely Uphold the mission, values and accurate manner, in accordance with agency policies and procedures
Schedule staff development and staff training activities
Uphold the general standards of clinical/professional practice
Uphold the mission, values and Philosophy for service Agency
Work with HR department concerning employee hiring, discipline, and discharge
Ensure a meaningful and productive activity schedule for individuals to include skill training

Benefits

Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
DailyPay -- access your pay when you need it!
On the Goga well-being platform, featuring self-care tools and resources.
Access Care.com for backup childcare, elder care, and household services.
Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
Tuition reimbursement and educational partnerships.
Employee discounts and savings programs on entertainment, travel, and lifestyle.
Access to Pryor Online Learning for free online personal development classes.

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