Residential Program Manager

Abilities, LLC • Warrensburg, MO

6d • $55,000 - $55,000 • Onsite

About The Position

The Residential Program Manager (RPM) is a leadership position responsible for overseeing the daily operations of assigned Individual Supported Living (ISL) homes. Each RPM supports up to three homes and works closely with House Managers, Assistant House Managers, and Direct Support Professionals (DSPs). This is a hands-on leadership role, focused on operational oversight, staff support, and compliance.

Requirements

• 4 years of experience in HCBS, residential, or human services
• Experience supervising staff in a residential or support setting
• Strong communication, organization, and leadership skills
• Ability to lead with integrity and consistency
• Experience in ISL or group home services
• Familiarity with HCBS, Medicaid, or person-centered planning
• Driver's License
• High School Diploma or GED

Responsibilities

• Oversee day-to-day operations of assigned ISL homes
• Supervise and coach House Managers and Assistant House Managers
• Ensure services align with Person-Centered Service Plans (PCSPs) and HCBS requirements
• Serve as a primary contact for guardians and Support Coordinators
• Conduct regular on-site visits and provide leadership presence
• Support staffing coverage and schedule execution
• Participate in rotational administrator on-call coverage
• Ensure documentation and compliance tasks are completed accurately and on time
• Escalate concerns appropriately instead of letting problems linger

Benefits

• $55,000 annual salary
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Aflac supplemental coverage
• 160 hours of paid time off annually
• 9 Paid holidays per year

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED