Program Manager – Workforce Data & Process Transformation

JPMorgan Chase & Co. • Wilmington, DE

1d

About The Position

As the Program Manager within the HR CDAO Workforce Insights Team, you will lead
the execution of multiple data transformation programs. You will orchestrate
delivery across various agile workstreams, ensuring alignment with strategic
priorities and fostering collaboration among HR, Finance, Tech, Data, Product,
and Design teams. Your role involves coordinating delivery to meet milestones,
managing dependencies, and developing detailed program plans to track progress
and resolve issues proactively. You will facilitate regular meetings to ensure
accountability and transparency, analyze success metrics and workforce data to
inform decision-making, and craft compelling presentations for senior leadership
using strong PowerPoint and data visualization skills. Additionally, you will
promote the program roadmap forward, anticipate future talent implications, and
support change management efforts for new processes and solutions. Championing
agile principles, you will facilitate sprint planning, prioritize backlogs, and
coordinate agile working groups to remove blockers and maintain focus on
outcomes. You will work across the quad to promote the adoption of integrated
solutions and oversee enhancements to critical workstream processes. Managing
relationships and communications with stakeholders across HR, Finance, and
leadership teams is also a key responsibility, ensuring engagement and
information flow at each stage.

Requirements

• Bachelor’s degree required.
• 3+ years of program/project management experience, ideally in product, data, or HR transformation environments.
• Ability to craft compelling presentations via PowerPoint that tell a clear, concise story to influence senior stakeholders to make informed decisions
• Proven experience managing large-scale, cross-functional programs with multiple stakeholders.
• Familiarity with agile methodologies and experience facilitating agile workstreams.
• Strong analytics & data visualization skills; ability to analyze metrics and present findings in a compelling manner.
• Experience coordinating across Tech, Data, Product, and Design teams.
• Excellent organizational, communication, and interpersonal skills.
• Ability to influence and drive outcomes with senior leadership.

Nice To Haves

• Experience in HR transformation, data product management, or related fields.
• Knowledge of workforce management, job architecture, and scenario-based planning.
• Strong business acumen and strategic thinking.
• Ability to thrive in a fast-paced, dynamic environment.

Responsibilities

• Lead and coordinate delivery across multiple agile workstreams, ensuring milestones are met and dependencies are managed.
• Develop, maintain, and execute detailed program plans, tracking progress and helping the program lead to proactively resolve issues.
• Facilitate regular meetings to drive accountability and transparency.
• Analyze success metrics and workforce data to assess impact and inform decision-making.
• Leverage insights to craft compelling presentations and narratives for senior leadership, leveraging strong PowerPoint and data visualization skills.
• Help drive the program roadmap forward, anticipating future talent implications and evolving business priorities, and support change management efforts to ensure adoption of new processes and solutions.
• Champion agile principles and practices within each program, facilitating sprint planning and backlog prioritization, and act as a central point of coordination for agile working groups, helping teams remove blockers and stay focused on outcomes.
• Work across the quad (Tech, Data, Product, Design) to drive adoption of integrated solutions and operating models, and oversee delivery of enhancements to all critical workstream processes.
• Manage relationships and communications with stakeholders across HR, Finance, and leadership teams, ensuring the right people are informed and engaged at each stage.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level