Programming Tech I

HP Tuners • Buffalo Grove, IL

8d • $20 - $20 • Onsite

About The Position

HP Tuners LLC is a global leader in the automotive aftermarket, developing software and hardware for vehicle calibration. We are growing rapidly and are looking to add a Programming Tech I to our team. This position reports to the Production Manager. This position is a Monday through Friday onsite role from 8am to 4pm.

Requirements

• Basic computer skills required (file path navigation, file organization and management, multiple display and window utilization).
• Excellent written communication skills required.
• Ability to follow and maintain IP sensitive protocols.
• Organizational skills and attention to detail.

Nice To Haves

• Experience with Freshdesk is a plus.

Responsibilities

• Utilizes computer programs to implement software upgrades to controllers.
• Collaborates with department heads, managers, and other stakeholders to communicate barriers in the upgrade process that may impact that ability to complete the service or impact the target delivery date.
• Monitors and manages their own work queue using a ticketing system and follow established workflow standards/rules. Experience with Freshdesk is a plus.
• Open and re-assemble/re-seal hardware without mutilating or damaging the hardware.
• Inspect hardware for damage or other defined criteria prior to performing work.
• Troubleshoot common errors within the software upgrade process.
• Communicate work statuses within the Programming team to keep an optimal workflow.
• Identify bottlenecks in the processes and communicate potential improvements to the department manager.
• Keep an organized workspace.
• Maintain informational log of services performed to allow data extrapolation.
• Provides training to other Technicians or HP Tuners personnel as assigned.

Benefits

• This position also qualifies for a discretionary bonus and a complete benefits package, including medical, dental, vision, life, and disability coverage, paid time off (PTO), and a 401(k) program with employer matching.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees