Programs Operations Manager

Brilla Schools • New York, NY

4d • $80,000 - $85,000

About The Position

The role of Programs Operations Manager is ideal for a strong executor and systems thinker who enjoys translating strategy into action, supporting leaders, and ensuring that complex programs run smoothly and with fidelity. The Programs Operations Manager will work closely with the Chief Programs Officer (CPO) and program leadership to plan, implement, and evaluate programs; manage day-to-day operations; and strengthen cross-functional coordination. This position offers meaningful exposure to organizational strategy and is well-suited for a professional who possesses a growth mindset.

Requirements

• Unquestioned integrity and commitment to Brilla’s mission and values
• Personal responsibility with humility
• A relentless drive for excellence
• A strong belief that all children can achieve both moral and academic excellence
• An unwavering determination to be better today than you were yesterday
• A bachelor’s degree in a related field (e.g., program management, business administration, nonprofit management, education); master’s degree preferred but not required
• 4–5 years of experience in program management, operations, or coordination, preferably in a nonprofit or mission-driven organization
• Demonstrated experience supporting program planning, implementation, and evaluation
• Strong organizational, project management, and follow-through skills
• Excellent written and verbal communication abilities
• Strong collaboration and relationship-building skills across teams and functions
• Analytical and strategic thinking skills, with attention to detail and data-informed decision-making
• Proficiency with Microsoft Office and familiarity with project management tools
• Ability to manage multiple priorities and meet deadlines in a fast-paced, evolving environment
• Proactive, resourceful, and eager to grow through increased responsibility and impact
• Ability to travel approximately 10-20% of the time, primarily within the US

Nice To Haves

• A bachelor’s degree in a related field (e.g., program management, business administration, nonprofit management, education); master’s degree preferred but not required

Responsibilities

• Support the development and execution of program plans in collaboration with the Chief Programs Officer and program leadership.
• Coordinate day-to-day program operations, managing timelines, deliverables, and workflows to ensure high-quality execution.
• Assist with planning and implementing new initiatives and program improvements based on data, feedback, and organizational priorities.
• Track program performance and key metrics; assist in compiling reports, dashboards, and summaries for senior leadership.
• Maintain organized documentation, systems, and records to support smooth operations and compliance.
• Manage logistics for trainings, events, materials, and meetings across programs.
• Support budget tracking and resource planning in collaboration with the finance team.
• Participate in regular program and team meetings to maintain alignment, surface challenges, and drive progress.
• Provide guidance and operational support to program team members, fostering a collaborative and solutions-oriented culture.
• Liaise with internal teams (e.g., academics, operations, finance, talent) and external partners to ensure clear communication and coordination.
• Represent the program team in internal meetings and, as needed, at external events.
• Identify opportunities to enhance the program and improve operational efficiency.
• Support proposal development, planning documents, and strategic initiatives as assigned.
• Other duties as assigned.

Benefits

• Comprehensive Professional Development: More than 225 hours annually, featuring two weeks of onboarding, coaching, and targeted training sessions to ensure staff excel in their roles and flourish.
• Community and Culture: An intentionally joyful workplace with over 30 bonding events each year, fostering connection and collaboration among staff and families in the Bronx.
• Flexible Health Coverage: A full suite of medical, dental, and vision plans designed to support diverse needs, utilizing Cigna and Anthem provider networks.
• Competitive Compensation: A salary range of $80,000 - $85,000, with pay varying within this range based on job-related knowledge, skills, and experience.
• Retirement Plans: A 403(b) plan and 401(k) retirement options with matching contributions, helping you secure your financial future while you grow with us.
• Work-Life Balance: Generous paid time off, a DOE-aligned school calendar, and wellness resources to support personal renewal and sustained excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level