Project Manager, Client Operations

IPG Mediabrands•Los Angeles, CA

About The Position

We are looking for a self-motivated and enthusiastic Project Manager, Operations who will be responsible for working with the Global Operations Associate Director, in operationalizing the rollout and management of several global projects for the US + INTL markets. In this role, this person will at times correspond directly with our local markets, as well as be responsible for coordinating with the other people and businesses within our network on various projects. In this position, the individual will also be heavily involved in various systems & tools, and will need strong Excel experience, using it for data compilation, analysis, visualization, and automation.

Requirements

Relevant systems and process experience (Media Tools & Media Ocean)
Minimum 1-3 years media experience in media planning, client management, and/or digital activation
Fundamental understanding of media technology and its implementation (CM360, Ad Verification, etc.)
Excellent communication and collaboration skills with internal and external stakeholders at all levels
Proactive, resourceful and organized team player with strong interpersonal skills and relationship building
Strong analytical skills with the ability to identify areas for improvement and optimization
Proficient in Microsoft Word, Excel and Powerpoint
Strong Excel experience, using Excel for data compilation, analysis and visualization (i.e. common formulas, pivot tables, sumifs, vlookups, etc.)
Strategic thinker and problem solver
Exceptional attention to detail
Eagerness to learn, take initiative and partner with relevant stakeholders to see tasks through to effective completion
Strong project management skills with the ability to handle multiple projects and meet tight deadlines

Nice To Haves

Experience in Project Management tools (Asana, Workfront, Lucid) and Buying tools (MBOX, Prisma), preferred but not required

Responsibilities

Leverage knowledge of Media Buying & Operations to identify and develop process enhancements to drive efficiencies across workstreams related to budget management, data cleanliness/compliance and tool maintenance
Partner with Client Operations colleagues to design, implement and optimize workstreams creating efficiencies across all Business Crafts, with a focus on Media Buying teams. Sample workstreams include, taxonomy, IPG tool maintenance, etc.
Enforce process and timeline compliance via appropriate measures (i.e. email reminders, calendar invites, updates to Asana calendar, incorporation into Team Rally announcements, etc.)
Ensure MediaTools system (planning) and MediaOcean system (buying) data cleanliness at all times via:
QA tools and ensure corrections are complete as needed (with tool refreshes, manual checks of system, individual reach outs, etc.)
Standardization of data across LOBs
Develop and ensure compliance of all data tagging and classification in T & Media Ocean systems (based business/reporting needs and rules)
Leverage understanding of End-to-End media planning and systems processes (and excel) to communicate and translate our automation needs to our Data Engineering team
Effectively manage and prioritize multiple projects, establish deadlines, and manage escalations to stakeholders
Maintain documentation of ongoing optimizations and develop training materials as needed that can apply across LOBs on a global scale
Has a vested interest in seeing projects through and understands their role in the broader Operational scope
In partnership with “Taxonomy Taskforce,” input into taxonomy development and, ultimately, taxonomy maintenance and rollout

Benefits

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.

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