Project Manager II

Corpay • Beaverton, OR

3d • Hybrid

About The Position

Corpay is looking to hire a Project Manager II within our Corpay Payables division. This position falls under our Implementations team and is located in Brentwood, TN (preferred) or Beaverton, OR. This role works directly with partners, customers, and associates across all departments to manage project implementations. By facilitating the implementation of products/services in a customer-focused manner, this position promotes new and/or additional revenue opportunities for our company. This role demands attention to detail, a thorough command of organization and communication skills as well as the ability to manage multiple projects simultaneously. To perform this job successfully, an individual must be able to perform each core responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. This position is responsible for onboarding our Partners and their end customers with the products that they purchased. This could include purchasing/Travel and Entertainment cards as well as ePayables virtual cards for AP payments. Project Manager IIs assist the Partner with onboardings, oversee the technical integration, ramp for revenue, and transition to a full-time support team once the program is stable.

Requirements

• Bachelor’s degree is required; or an equivalent combination of education and experience that is required for the job
• 4+years of experience in a professional work environment
• 2+ years of experience with implementations, client support, or customer-interfacing including the ability to conduct virtual presentations and effectively facilitate meetings
• Proven ability in interpersonal communication, adept analytical capabilities, meticulous attention to detail, and outstanding proficiency in follow-up
• Demonstrated ability to work calmly in a fast-paced team environment
• Adaptable to continuous process improvement, embracing and effectively managing change within project methodologies for enhanced efficiency and outcomes
• Excellent communication skills, both verbal and written, to properly communicate our product offerings and functionality
• Highly responsive to calls and emails; utilize available tools to track appointments and manage priorities without compromising other responsibilities
• Superior customer service skills, with the ability to react quickly and decisively to resolve customer issues; ability to analyze customer processes and provide creative solutions for implementation
• Demonstrated Ability to aid in the effective and timely revenue ramp of each client is critically important
• Keep informed of new enhancements to the system which will affect existing or future implementations
• Familiarity with project management software, tools and techniques
• Proactively seeks opportunities to enhance processes, demonstrate a willingness to challenge the status quo, and voice innovative ideas within the team

Nice To Haves

• A consultant by nature
• Intellectual Curiosity
• Takes ownership of problems by nature
• Solution Oriented (this challenge exists, and here are some potential remedies)
• Someone quick to catch on to processes and process changes
• A person who does not get intimidated easily by conflict and can face it head-on in a professional manner
• Someone who can delegate effectively in a matrix management role
• A person who thrives in an environment of collaboration. A true team player by actions and not just words.
• Someone who can juggle multiple tasks and processes in various phases
• A person who when needed can think outside of the box

Responsibilities

• Acting as the primary owner and facilitator of client implementation engagements
• Identifying and assessing risks during project implementation
• Actively managing project plans, expectations, progress, and risks utilizing project management methods and professional acumen
• Responsible for maximizing client engagement during the project life-cycle achieving the highest possible revenue attainment from each customer
• Facilitating discussions and meetings to address escalated risks and develop action plans
• Assessing training needs and conducts training with the Partner as needed via webinars
• Handling small to medium-sized client programs
• Working well with internal cross-functional teams and at times third parties in support of successfully implementing client projects
• Reviewing contracts, customer profiles, business cases, and vendor lists and conduct introductory and implementation calls with the Partner to review and validate the products sold
• Collecting all necessary data from the Partner to accurately complete the setup and implementation of their end customer account(s).

Benefits

• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including major holidays, vacations, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level