Project Manager - Operations (Remote)

Experian • Madison, MS

4d • Remote

About The Position

Within Employer Services our Project Manager will lead the planning, execution, and delivery of Operations projects, including initiatives informed by Business Process Consultant recommendations. The role manages project scope, schedule, and risk while coordinating cross functional teams and ensuring alignment across Technology, Operations, and Change Management. The Project Manager drives successful delivery, stakeholder engagement, and measurable benefits realization.

Requirements

• Bachelor's Degree in Business, Operations, Project Management, Engineering, or related field or related experience
• 5+ years leading cross functional operational or transformation projects.
• Experience managing full project lifecycles in complex, matrixed environments.
• Partner with process improvement teams and operationalize recommendations.
• Experience delivering projects involving Operations–Technology collaboration.
• PMP, PRINCE2, Agile, or equivalent certification.
• Experience in large, global, or regulated organizations.
• Familiarity with Lean, Six Sigma, or continuous improvement practices.
• Financial acumen, including project budgeting and cost tracking.

Responsibilities

• Lead end to end project lifecycle, including planning, execution, monitoring, and delivery.
• Build and manage project plans, timelines, milestones, dependencies, and resource requirements.
• Coordinate crossfunctional teams with clear roles, responsibilities, and objectives.
• Monitor progress, manage risks, issues, and escalate barriers when needed.
• Communicate project updates, impacts, and decisions to stakeholders and executive leadership.
• Manage scope, schedule, and budget, adjusting plans to maintain project goals.
• Translate Business Process Consultant recommendations into actionable workstreams.
• Ensure alignment across Operations, Technology, and Change Management on requirements and deliverables.
• Support adoption of new processes/solutions using structured change management practices.
• Track KPIs and ensure benefits realization postimplementation.

Benefits

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees