Public Area Attendant
About The Position
The Public Area Attendant assists guests with requests while keeping all guest floors, stairwells and chute, closet areas clean and organized. Supplies room attendants with necessary materials. Ensure that all public areas and outlets are always maintained and cleaned; including pool areas. Ensure that all outlets are generally cleaned at least once every week. The Public Area Attendant assists guests with requests while keeping all guest floors, stairwells and chute, closet areas clean and organized. Supplies room attendants with necessary materials. Ensure that all public areas and outlets are always maintained and cleaned; including pool areas. Ensure that all outlets are generally cleaned at least once every week. Job Description Ensure that the public and lobby areas are always kept clean and shining. Walk all areas throughout the day to ensure no mishaps with guests. Complete daily inspection reports on lobby, food and beverage outlets, and restrooms using cards in racks in the restrooms. Ensure that all elevators are cleaned and maintained throughout the day. Ensure that both Men's and Ladies’ restrooms are cleaned throughout the day. Clean windows, glass surfaces, and elevators and report to supervisors any areas that need attention. Ensure all room attendants on the floors have enough linen to stock their carts. Empty room attendants’ linen sacks and disposes of trash throughout the day. Perform deep cleaning in guest rooms. Ability to utilize carpet shampoo machines and other necessary machinery to clean guest floors or guest rooms. Ability to move furniture in rooms designated by the floor supervisor or manager. Vacuums guest floors. Sweep and mop guest landings and room balconies. Notify supervisor of any suspicious people or problems such as missing room items, pets damage, damage in guest floors and rooms. Adhere to all housekeeping and hotel policies and procedures. Ensure all chute closets are clean and replace linen carts as needed. Remove all trays and cups from guest floors. Deliver guest requests such as Rollaway beds and baby cribs in a timely manner. Stock closets with necessary supplies. Attend departmental pre-shift meetings. Perform other duties as requested by management.
Requirements
- Ability to utilize carpet shampoo machines and other necessary machinery to clean guest floors or guest rooms.
- Ability to move furniture in rooms designated by the floor supervisor or manager.
- Adhere to all housekeeping and hotel policies and procedures.
Responsibilities
- Assists guests with requests
- Keeps all guest floors, stairwells and chute, closet areas clean and organized
- Supplies room attendants with necessary materials
- Maintains and cleans all public areas and outlets; including pool areas
- Cleans all outlets at least once every week
- Keeps the public and lobby areas always kept clean and shining
- Walks all areas throughout the day to ensure no mishaps with guests
- Completes daily inspection reports on lobby, food and beverage outlets, and restrooms using cards in racks in the restrooms
- Ensures that all elevators are cleaned and maintained throughout the day
- Ensures that both Men's and Ladies’ restrooms are cleaned throughout the day
- Cleans windows, glass surfaces, and elevators and report to supervisors any areas that need attention
- Ensures all room attendants on the floors have enough linen to stock their carts
- Empties room attendants’ linen sacks and disposes of trash throughout the day
- Performs deep cleaning in guest rooms
- Utilizes carpet shampoo machines and other necessary machinery to clean guest floors or guest rooms
- Moves furniture in rooms designated by the floor supervisor or manager
- Vacuums guest floors
- Sweeps and mops guest landings and room balconies
- Notifies supervisor of any suspicious people or problems such as missing room items, pets damage, damage in guest floors and rooms
- Adheres to all housekeeping and hotel policies and procedures
- Ensures all chute closets are clean and replace linen carts as needed
- Removes all trays and cups from guest floors
- Delivers guest requests such as Rollaway beds and baby cribs in a timely manner
- Stocks closets with necessary supplies
- Attends departmental pre-shift meetings
- Performs other duties as requested by management
Benefits
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
