QA Analyst

City of New York • Brooklyn, NY

10h • Onsite

About The Position

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. We are seeking a QA Analyst who will serve as a functional tester for various public-facing applications that OTI builds and maintains, including 311, Notify NYC, NYC.gov, and Open Data, as well as internal applications. The QA Analyst will design and execute functional testing tasks for all types of applications, including custom and COTS web applications, and occasionally backend services such as API and ETL services.

Requirements

• A baccalaureate degree from an accredited college including or supplemented by 24 credits in the field of voice and/or data telecommunications or in a pertinent scientific, technical, electronic or related area, and four years of satisfactory fulltime experience in the performance of analytical, planning, operational, technical, or administrative duties in a voice and/or data telecommunications or closely related electronics planning, management, and/or service organization, one year of which must have been in a highly specialized capacity and 18 months must have been in an executive, managerial, or administrative capacity or in the supervision of staff performing work in the voice and/or data telecommunications field; or
• An associate degree from an accredited college including or supplemented by 12 credits in the field of voice and/or data telecommunications or in a pertinent, scientific, technical, electronic or related area and five years of experience as described in "1" above; or
• Education and/or experience equivalent to "1" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and one year of the specialized experience as described in "1" above and must possess the 18 months of executive, managerial, administrative or supervisory experience as described in "1" above.

Responsibilities

• Review business requirements for completeness and testability
• Prepare and coordinate test plans
• Develop and record test cases
• Execute test cases, and analyze and report results
• Support live applications during environment upgrades, production issues, and enhancement requests
• Set up, create, and maintain required QA records in OTI’s Software Development Lifecycle (SDLC) management system
• Create and maintain defect records, and see them through resolution
• Share knowledge and experience with the team
• Handle special projects and initiatives as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level