QA Tester Manager

Cayuse Holdings•Cedar Park, TX

7d•$94,141 - $134,472•Onsite

About The Position

The Quality Assurance (QA) Test Manager is responsible for overseeing all activities related to the planning, execution, and delivery of quality assurance and testing efforts. This role ensures that all deliverables comply with applicable standards, contractual requirements, and industry’s best practices. The QA Test Manager serves as the primary point of contact for quality assurance and testing, interfacing with the client, project management team, and technical staff to ensure the highest level of quality and compliance. This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Requirements

7 years of experience with coordinating scheduling of testing staff, test activities, and meetings.
7 years of experience overseeing user acceptance, performance, accessibility, interface security, and data conversion testing.
7 years of managing, performing, and monitoring modern technology platforms.
7 years of reviewing, updating, and creating test strategies, suites, and cases.
7 years of documenting and reporting test results, data conversations and integration Issues/concerns and problem incidents reports.
7 years of providing training and mentoring testing team members.
7 years of coordinating scheduling of testing staff, test activities, and meetings.
7 years of experience with test tools such as Jira, TestSavvy, Junit, Selenium, Microfocus UFT, SQL, etc.
7 years of experience and understanding of the full software life cycle with specific emphasis on the testing discipline. Experience in Agile and Waterfall methodologies.
4 years of experience with Performance monitoring tools such as JProfiler, JMeter, etc.
Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
Must possess problem-solving skills.
Exceptional communication skills, both oral and written
Requirements gathering and documentation.
Business process improvement and system design.
Ability to respond effectively to customers with a sense of urgency.
Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
Highly motivated with the ability to handle and manage multiple tasks at any one time.
Ability to forge new relationships, individual and teaming in nature.
Must be a Self-starter, that can work independently and as part of a team.

Nice To Haves

4 years of experience with Salesforce.
4 years of experience working directly with Texas state agencies as an employee of contractor.
4 years of experience as a team leader or project manager.

Responsibilities

Perform highly advanced managerial tasks related to QA and testing activities as well as analysis and testing tasks related to software development and configuration.
Responsible for activities during all phases of the system development life cycle including analyzing, diagnosing and resolving reported software problems and troubleshooting system issues for internal and external clients.
Define and review the User Acceptance Testing (UAT) strategy specific to TDLR modernization projects (guidance to team during “Soft UAT” as well) and align resources and Subject Matter Experts (SME) for all review and testing activities.
Coordinate sprint review feedback with Vendor staff and business SMEs.
Review of Test Cases received from Vendor with SMEs and suggest edits.
Work with business users and SMEs to create and update test cases, perform testing, and provide test results/reports (i.e. success/pass, defects, issues/concerns, etc.).
Act as the main point of contact between IT Division, business users, and Vendor.
Lead triage efforts and the tracking, prioritizing, and managing of defects.
Review defects for themes, conduct root cause analysis, and suggest improvements.
Provide and review weekly updates on UAT progress and results.
Provide testing-related project status updates, progress on defects, and check progress on requirement traceability and coverage.
Ensure UAT exit criteria are met and obtain final sign-off from the business.
Other duties as assigned.