Quality Assurance Customer Success Internship - Summer 2026
About The Position
Internship Program: HealthEdge offers a structured paid 12-week virtual internship program that will allow you to help drive meaningful and strategic project work that delivers real impact to our teams, customers, and business, while having fun along the way! You will support the Customer Success team and will also get exposure to various departments and strategic initiatives through our Discover HealthEdge weekly series. Interns will also participate in our three-day Innovation Challenge and a final internship project presentation to showcase the impact you’ve made. Additionally, we provide workshops focused on resume writing, LinkedIn profiles, interview preparation, and more! Your Impact Help create, update, and rebrand desk‑level procedures to ensure documentation is clear, accurate, and easy for the team to follow. Pull, organize, and analyze data to support quality reporting and identify trends or areas for improvement. Assist the Quality and Clinical Operations team with process‑improvement projects by documenting workflows, gathering feedback, and helping identify efficiency opportunities.
Requirements
- Currently pursuing a degree in Health Administration, Healthcare Administration, Public Health, or related major
- Strong written and verbal communication skills
- Intermediate to advanced experience with Excel
- Intermediate to advanced experience with PowerPoint
- Experience with data analysis
- Resourceful
- Able to work independently and with a team
- Outcome focused
Nice To Haves
- Clinical experience
- Project management experience
Responsibilities
- Help create, update, and rebrand desk‑level procedures to ensure documentation is clear, accurate, and easy for the team to follow.
- Pull, organize, and analyze data to support quality reporting and identify trends or areas for improvement.
- Assist the Quality and Clinical Operations team with process‑improvement projects by documenting workflows, gathering feedback, and helping identify efficiency opportunities.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
