Summer Internship - Customer Success Office Operations

Aledade

3d • $20 - $25

About The Position

Aledade is recruiting for 2026 Summer Interns! Interns ​receive​ guidance​ ​from​ ​senior​ ​leaders​ and​ ​take​ ​part​ ​in​ ​substantive, hands-on​ ​projects​ ​that​ ​foster​ an understanding​ ​of​ ​overall​ ​operations​ ​at​ ​Aledade​ ​and​ ​the​ ​function​ ​of our​ ​complex​ ​healthcare​ system​ ​in​ ​general.​ This internship will begin on June 1st, 2026, and last for 10 weeks until August 7th, 2026.
The CSO Operations intern will spend 10 weeks building a unified reporting framework across all CSO teams (Patient Engagement, Overlay, Go-To-Market, Education, Aledade Learning Academy) to make work, impact, and capacity more visible and consistent. They work with within the Customer Lifecycle initiative by mapping the current new‑practice onboarding journey, identifying key pain points, and synthesizing insights from cross‑functional partners (Growth, Implementation, Integrations, Field, Product).They will also help design a lightweight CSO PMO structure by drafting standard intake, planning, and status-reporting templates and documenting a simple, scalable operating model for future CSO initiatives.

In​ ​addition​ ​to​ ​taking​ ​ownership​ ​over​ ​substantial​ ​projects,​ ​an​ ​Aledade​ Intern ​will​ ​also:
Attend​​​ ​meetings​ with a cohort of other Interns where​ ​you​ ​will​ ​hear​ ​from​ ​leaders across​ ​the company, participate in professional development programming, and touch base with other Interns.
Gain​ ​exposure​ ​to​ ​senior​ ​executives​ ​and​ ​industry​ ​leaders.
Develop​ ​expertise​ ​in​ ​areas​ ​including​ ​healthcare​ ​policy,​ ​programming​ ​languages,​ ​business​ ​operations, Medicare​, ​and​ ​commercial​ ​payer​ ​contracts​ ​and​ ​clinical​ ​workflows.
Have​ ​the​ ​opportunity​ ​to​ ​attend​ ​relevant​ ​events​ ​and​ ​trainings​ ​in​ ​the​ ​healthcare​ ​field.

Requirements

• Passionate​ ​about​ ​healthcare​ ​and​ ​interested​ ​in​ ​making​ ​a​ ​positive​ ​impact​ ​in​ ​the​ ​field​.
• A​ ​self-starter​ ​who​ ​is​ ​able​ ​to​ ​take​ ​initiative​ ​and​ ​ownership​ ​of​ ​projects.
• A​ ​collaborative​ ​team​ ​player​.
• Detail​ ​oriented​ ​and​ ​self-motivated​ ​to​ ​produce​ ​work ​that​ ​meets​ ​high​ ​standards.
• An analytical thinker with strong mathematic skills.

Nice To Haves

• prior​ ​internship​ ​experience
• strong​ ​record​ ​of​ ​academic​ ​success

Responsibilities

• Building a unified reporting framework across all CSO teams (Patient Engagement, Overlay, Go-To-Market, Education, Aledade Learning Academy) to make work, impact, and capacity more visible and consistent.
• Mapping the current new‑practice onboarding journey, identifying key pain points, and synthesizing insights from cross‑functional partners (Growth, Implementation, Integrations, Field, Product).
• Help design a lightweight CSO PMO structure by drafting standard intake, planning, and status-reporting templates and documenting a simple, scalable operating model for future CSO initiatives.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees