Supervisor/Quality Control

FiOptix•Fremont, CA

About The Position

The Quality Control Supervisor is responsible for overseeing the Quality Control Inspectors, ensuring adherence to safety and compliance standards, and maintaining high-quality performance in all assigned work. This position plays a key role in monitoring inspections, enforcing company standards, and driving continuous improvement initiatives across all projects.

Requirements

High school diploma, general education degree (G.E.D.), or equivalent experience.
Minimum two years of experience in telecommunications quality control, inspection, or a similar supervisory role.
Knowledge of underground construction, aerial construction, and/or multi-dwelling unit (MDU) projects.
Familiarity with highway traffic control standards and worksite safety regulations.
Proficiency in Microsoft Office (Excel, Word, Outlook, Teams) and wireless inspection tools.
Strong knowledge of utility placement, depths, and design print interpretation.
Ability to utilize data management systems for tracking and reporting inspection findings.
Strong leadership, coaching, and mentoring abilities.
Highly organized with excellent attention to detail.
Effective verbal and written communication skills.
Ability to multi-task, prioritize, and adapt in a fast-paced environment.
Strong problem-solving skills and ability to implement process improvements.
Team-oriented with the ability to work independently when required.
Must be able to pass pre-employment screening, including background and drug testing.
Must have a valid driver’s license and meet Company driving requirements.
Ability to stoop, crawl, bend, kneel, and lift up to 50 lbs.
Ability to stand for extended periods and work outdoors in varied weather conditions.
May require long and unpredictable hours based on project demands.
Must be able to travel up to 100% of the time, including short-notice travel based on business needs.

Nice To Haves

Associate’s or Bachelor’s degree in Construction Management, Telecommunications, or a related field is preferred.
Prior experience in training and managing field inspectors is highly desirable.

Responsibilities

Supervise and support a team of Quality Control Inspectors, ensuring timely and accurate completion of inspections.
Conduct quality audits on inspections, ensuring adherence to company and customer standards.
Assist in training and mentoring inspectors on proper procedures, reporting, and compliance expectations.
Develop and maintain inspection schedules to ensure efficient coverage of project sites.
Collaborate with project managers and field teams to identify and resolve quality deficiencies.
Perform spot checks and random inspections to ensure consistency and accountability.
Serve as the primary point of contact for escalated quality control issues and customer inquiries.
Maintain up-to-date documentation and reporting for quality control processes and improvements.
Lead safety and compliance meetings for the quality control team, reinforcing adherence to safety regulations.
Implement continuous improvement initiatives by analyzing inspection data and recommending process enhancements.
Ensure inspectors complete all required Company documentation in a timely manner.
Other duties as assigned.