Quality Control Technician

Marmon HoldingsMeridian, ID
7d

About The Position

Wilbert Funeral Services, Inc. As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway— you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best. This role ensures all granite headstones, markers, and memorials meet customer specifications and company standards before delivery. The Quality Control Tech will report to the Quality Manager by performing tasks that may include, but not be limited to: conducting internal and layered process audits; training to systems and methods; writing, implementing, and training to quality alert documentation; utilizing Microsoft Word, Excel, PowerPoint, Outlook, and other systems to communicate results of testing and auditing; performing simple data rendering and analysis to foster process improvements; gauge verification and calibration; participate in Kaizen and other Continual Improvement activities as directed by the Quality Manager; and any other assigned tasks as determined or assigned by the Quality Manager. Inspection: Work with Supply Chain / purchasing to review proofs and verify all artwork, lettering, and dates Provide support to supply chain to manage and resolve vendor related to quality discrepancies Inspection: Responsible for outsourced monuments for engraving accuracy, dimensions, finish quality, and structural integrity Auditing: Perform layered audits as assigned and work with team in problem solving process for deficiencies identified during audit process Assist with development and implementation of quality control procedures Provide training support to production staff on quality standards Provide support to AR team to address quality-related customer concerns Assist in tracking and reporting quality-related costs to help reduce waste and improve overall performance

Requirements

  • Excellent verbal and written communication skills
  • Analytical abilities with strong attention to detail
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
  • Familiarity with industry regulations and standards
  • Excellent attention to detail and task focus
  • Knowledge of Microsoft Office tools
  • General understanding of statistical concepts and their application in an industrial environment
  • Ability to effectively communicate
  • Ability to foster trust with the disciplines that the Quality department serves through honesty and discretion

Responsibilities

  • Conducting internal and layered process audits
  • Training to systems and methods
  • Writing, implementing, and training to quality alert documentation
  • Utilizing Microsoft Word, Excel, PowerPoint, Outlook, and other systems to communicate results of testing and auditing
  • Performing simple data rendering and analysis to foster process improvements
  • Gauge verification and calibration
  • Participate in Kaizen and other Continual Improvement activities as directed by the Quality Manager
  • Work with Supply Chain / purchasing to review proofs and verify all artwork, lettering, and dates
  • Provide support to supply chain to manage and resolve vendor related to quality discrepancies
  • Responsible for outsourced monuments for engraving accuracy, dimensions, finish quality, and structural integrity
  • Perform layered audits as assigned and work with team in problem solving process for deficiencies identified during audit process
  • Assist with development and implementation of quality control procedures
  • Provide training support to production staff on quality standards
  • Provide support to AR team to address quality-related customer concerns
  • Assist in tracking and reporting quality-related costs to help reduce waste and improve overall performance
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