Quality Support - Contingent Employee

Donaldson Company•Stevens Point, WI

10d

About The Position

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities. Role Responsibilities: Recording data and writing summaries to validate or show deviations from existing standards/specifications. Participating in meetings and monitoring hold activity, logs, etc. Investigating customer complaints and returns. Providing product failure analysis support. Participating in problem prevention planning to communicate, evaluate and prevent/resolve quality problems. Applying basic skills with opportunity to develop advanced skills. Duties and tasks are standardized. Resolving routine questions and problems and referring more complex issues to higher level employees. Maintain files and documentation, monthly reviews, and error records. Run and distribute daily reports to staff as required. Provide administrative support for the department and complete special projects as assigned. Lead PPAP submission for OEM customers as needed

Requirements

High School diploma or equivalent
Ability to work independently with limited supervision.
Strong written and verbal communication skills.
Basic math skills (add, subtract, multiply, divide).
Proficient with Microsoft Office (Outlook, Excel, Word, Access, PowerPoint) and internet applications.

Nice To Haves

Proficient with SharePoint
Ability to multitask in a fast-paced environment.
Ability to read and interpret blueprints and use measurement tools such as tape measures and calipers.
Strong planning, organizational, and problem-solving skills.
Ability to work overtime as needed.
Strong attendance record and reliability.
Prior experience in Quality, understanding measurement methods.

Responsibilities

Recording data and writing summaries to validate or show deviations from existing standards/specifications.
Participating in meetings and monitoring hold activity, logs, etc.
Investigating customer complaints and returns.
Providing product failure analysis support.
Participating in problem prevention planning to communicate, evaluate and prevent/resolve quality problems.
Applying basic skills with opportunity to develop advanced skills.
Duties and tasks are standardized.
Resolving routine questions and problems and referring more complex issues to higher level employees.
Maintain files and documentation, monthly reviews, and error records.
Run and distribute daily reports to staff as required.
Provide administrative support for the department and complete special projects as assigned.
Lead PPAP submission for OEM customers as needed