Quality System and Audit Coordinator

Mondelēz International•Chicago, IL

About The Position

As a key member of the site Quality team, the Quality Systems & Audit Coordinator is responsible for governing the site’s Quality Management System (QMS), audit programs, and corrective action processes. This role ensures compliance systems are structured, effective, and audit-ready at all times, supporting regulatory, certification, and internal requirements. This role emphasizes strong system ownership, audit discipline, and cross-functional collaboration to ensure compliance is sustained and continuously improved.

Requirements

Strong knowledge of quality systems and audit management in a manufacturing environment.
Experience coordinating internal, external, and regulatory audits.
Strong organizational and problem-solving skills with attention to detail.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Strong verbal and written communication skills, with the ability to work effectively across functions.
Ability to work independently and exercise sound judgment within defined governance frameworks.
Bachelor’s Degree in Quality Assurance, Food Science, Biology, Microbiology, Engineering, Operations Management or a related field.
Minimum 5–7 years of experience in quality systems, compliance, or audit-related roles within a manufacturing environment.
Experience supporting regulatory inspections and third-party certification audits.
Working knowledge of quality management systems, CAPA, document control, and audit processes.

Nice To Haves

Food manufacturing experience preferred.

Responsibilities

Govern the site Quality Management System (QMS), ensuring alignment with internal standards, regulatory requirements, and certification expectations.
Own document control and record management processes, ensuring accuracy, accessibility, and audit readiness of quality documentation.
Plan, coordinate, and execute the internal audit program, including scheduling, auditor readiness, reporting, and follow-up.
Coordinate regulatory inspections and external audits (FDA, corporate, customer, certification bodies), supporting preparation, execution, and response activities.
Govern the corrective and preventive action (CAPA) process, ensuring timely, effective, and sustainable closure of audit findings and non-conformances.
Maintain oversight of compliance-related programs, excluding GMP execution, to ensure systems are documented, verified, and sustained.
Support management review processes by preparing compliance metrics, audit results, trends, and system health summaries.
Partner with Food Safety Coordinators to ensure food safety programs are properly documented, verified, and audit-ready.
Partner with the Sanitation & GMP Transformation Leader to ensure GMP findings flow through the CAPA and audit systems appropriately.
Identify systemic compliance gaps and escalate risks to the Senior Compliance Manager with clear data and recommendations.
Support continuous improvement initiatives by strengthening system discipline, standardization, and follow-through.