Quick Lane Service Advisor

Kendall Auto Group•Bozeman, MT

2d•Onsite

About The Position

Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Bozeman. We are looking for a Quick Lane Advisor to join our Service team. At Kendall Ford of Bozeman, our Service Department is a fast-paced environment serving clients throughout the community. Customers might purchase a few vehicles from us throughout the years, but our goal is to have lifelong service customers and we trust our Advisors to be the first contact of Kendall in our service departments. We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills. The ability to make recommendations and prioritize items in order of importance for our customers is key. Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone. Join Kendall Auto Group and START SOMETHING GREAT!

Requirements

A valid driver’s license and a good driving record are required

Responsibilities

Interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance
Verifying work was properly performed and diagnosed
Researching vehicle history to make educated recommendations
Inputting and maintaining customer information
Complete work tasks in an efficient and organized manner
Using telephone, email, and chat systems to communicate with customers throughout the day
Scheduling service appointments

Benefits

Competitive pay
Substantial bonus program
Career path development opportunities
Competitive paid time off and paid personal leave
Fair dispatching and teamwork environment
Large loyal customer base
Experienced and loyal service technicians
Clean/Safe shop with the equipment you need to get the job done
Discounts on parts, service and vehicle purchases for you and your immediate family
Medical, Dental and Vision insurance
Paid Life insurance
401(k) plan with Fidelity
Accident and Illness supplemental plans