QVC Outlet Retail Keyholder

QVC • Malvern, PA

2d • Onsite

About The Position

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road Your Opportunity, Your Team The Keyholder supports QVC and oversees daily store operations by assigning tasks, supporting scheduling and inventory processes, maintaining merchandising and customer service standards and assisting with hiring and training retail team associates. Where You'll Work This role is onsite and will require you to work from our QVC Outlet in Frazer, PA daily. Relocation assistance not available for this role.

Requirements

• Education: A high school diploma or an equivalent combination of training & experience
• Experience: A minimum of 3 years of retail lead or key holder experience
• Available to work days, evenings, weekends, and holidays.
• Ability to lift up to 40 pounds
• #LI-SH1

Responsibilities

• Assign daily tasks to sales associates and receivers, assist with scheduling, and maintain operational efficiency in store receiving and inventory processes
• Manage store operations including opening/closing, bank deposits, merchandising, security, and event signage
• Ensure customer service standards are met, resolve customer issues, and communicate decisions to customers and the team
• Support hiring and training by interviewing candidates, conducting orientation, and providing operational and customer service training
• Ensure compliance with HR, Loss Prevention, and Safety policies; manage promotional programs, and recommend strategies for product allocation, pricing, and marketing events

Benefits

• Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts!
• In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED