R&D Business Systems Analyst

EXZEO GROUP, INC • Fort Lauderdale, FL

10d • Hybrid

About The Position

The R&D Business Systems Analyst (BSA) works directly with the leadership team and software engineers to shape, define, and rapidly prototype new ideas. This role is centered on quickly translating high-level concepts and problem statements into clear specifications that enable proof-of-concept development. Operating in an experimental, fast-moving environment, the BSA helps clarify intent, scope, and success criteria, enabling engineers to validate ideas quickly and iterate toward viable solutions.

Requirements

• Strong critical thinking and problem-solving skills with an ability to operate effectively in uncertainty.
• Excellent verbal and written communication skills, including the ability to translate complex technical concepts for business audiences and vice versa.
• Self-driven and comfortable working independently with minimal direction, especially when information is incomplete or evolving.
• Demonstrated ability to thrive in a fast-paced, experimental, and rapidly changing environment.
• Strong organizational skills with the ability to manage multiple initiatives simultaneously.
• Experience working closely with software development teams and understanding modern application architectures.
• Associate degree or equivalent education required; Bachelor degree preferred
• 2+ years of experience in an IT, product, systems analysis, or technology-related role or equivalent experience working in a business domain with strong technical collaboration

Nice To Haves

• Familiarity with Agile, Kanban, or other iterative software development practices.
• Technology-focused experience such as work with APIs, data platforms, cloud-based systems, or emerging technologies.
• Experience with SQL, NoSQL (e.g., MongoDB), or data analysis to support discovery and validation.
• Experience with User Acceptance Testing (UAT) or exploratory testing methodologies.
• Experience using tools such as Jira, Confluence, or similar collaboration and requirements-management platforms.
• Property & Casualty (P&C) insurance industry experience.

Responsibilities

• Work closely with the key stakeholders and software developers to define, refine, and evolve R&D initiatives and software solutions.
• Lead discovery efforts including requirements elicitation, problem definition, and solution exploration in highly ambiguous problem spaces.
• Collaborate closely with development team during design and implementation to ensure shared understanding and rapid feedback loops.
• Create and maintain lightweight but effective documentation for systems, experiments, processes, and decisions.
• Support prototyping, proof-of-concept, and pilot initiatives, including defining success metrics and validation criteria.
• Facilitate and assist with User Acceptance Testing (UAT), exploratory testing, and validation of experimental features.
• Lead and facilitate meetings and working sessions; document outcomes, decisions, and action items.

Benefits

• Exzeo offers 100% employer-paid health, dental, vision, life, and disability insurance for employees, a flexible paid time off plan, a 401(k) match, and bonus potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree