Reception - Washington, DC

F1 Arcade • Washington, DC

21h • Onsite

About The Position

Creating Outstanding First Impressions
As a Host/Hostess at F1 Arcade, you'll be the first friendly face our guests see, setting the tone for an unforgettable experience. Whether welcoming guests at the entrance, managing check-ins, or helping with reservations and walk-ins, you'll be at the heart of the action-making sure everyone feels valued from the moment they arrive
Bringing the Energy
Your warm welcome, engaging personality, and attention to detail will help create a buzz of excitement right from the start. You'll play a key role in keeping things running smoothly at the front desk while delivering exceptional service with a smile. Whether it's a special celebration or a casual visit, you'll help make every guest feel like a VIP.
At F1 Arcade, we aim to impress-and your energy and enthusiasm will help make every visit one to remember.

Requirements

• Guest-Focused Experience: Previous experience in hospitality, entertainment, or a fast-paced guest-facing role is a plus.
• Great Communicator & Problem-Solver: Friendly, clear communicator who can think on their feet and handle guest questions with confidence.
• Organised & Proactive: Reliable and detail-oriented, with a can-do attitude and a hands-on approach.
• Team Player with Positive Energy: Enjoys working with others and brings enthusiasm and professionalism to every shift.
• Flexible Availability: Willing to work a variety of shifts, including evenings, weekends, and holidays
• Ability to consistently demonstrate F1 Arcade Core Values: Pursuit of Excellence Positive Energy Integrity Team Spirit

Responsibilities

• Welcome Guests with Warmth: Be the friendly face that greets every guest, creating a positive and exciting first impression.
• Support Smooth Check-Ins and Walk-Ins: Help manage reservations and walk-ins efficiently to keep the guest flow running smoothly.
• Deliver Exceptional Guest Service: Provide attentive, professional, and friendly service that reflects the F1 Arcade experience.
• Work as One Team: Communicate and collaborate with other departments to ensure every guest has a seamless visit.
• Handle Guest Questions with Care: Respond to inquiries with confidence, making sure guests feel listened to and well taken care of.
• Keep the Front of House Looking Sharp: Maintain a tidy and organized reception area, helping to create a welcoming and energetic environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed