Atlantic House Men's Shelter - Receptionist/Administrative Assistant

CAMBA INC•New York, NY

7d•$19 - $19•Onsite

About The Position

Maintain professional relationships with clients and client confidentiality. Practice Universal Precautions/Standard Protocol & Procedures. Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information. Welcome onsite visitors, determine nature of business, and announce visitors to appropriate personnel. Answer general questions about the organization and provide callers with address and directions. Take and deliver messages; transfer calls to voicemail when appropriate personnel are unavailable. Retrieve messages from general voicemail and forward to appropriate personnel. Receive, sort, distribute, re-route client/former client/staff mail, and maintain client mail-log daily. Assist users with fax and copy machines, send faxes, and retrieve and route incoming faxes. Update site bulletin board. Ensure telephone extension list is updated, posted and distributed to facility staff. Maintain the professional appearance of the receptionist’s area. Create and print fax cover sheets, memo, correspondence, report, program marketing materials, and other documents when necessary. Perform other clerical duties as needed, such as filing, photocopying, collating and taking minutes at meetings. May update appointment calendars. May record, type and distribute minutes of meetings. May maintain logs and legal papers. May perform computer data entry functions. May conduct mail pick-ups and/or deliveries. Tasks may be modified, expanded and/or assigned over time. The person filling this position is responsible for achieving the following results: Outputs: Outputs are defined as measurable staff activity. When formulating outputs, Focus on the key functions of the position and the main tasks associated with those functions. Create specific minimum metrics the individual will need to meet. The list of essential functions above can be used as a guide. Some program contracts will also provide guidance for individual position outputs. Example Output (Outputs should reflect the specific program/position needs) At least 20 home visits will be conducted monthly. Performance Targets: Program Targets are defined as the impact of the essential functions on the program/department or clients as a result of the work. When formulating performance targets, Determine what is the ultimate goal or goals for the program or clients that this individual is working toward. Set clear and specific minimum overall goals. Example Performance Target (Performance Targets should reflect the specific program/position needs) 85% of client caseload will remain in permanent housing annually.

Requirements

Sufficient education (English-speaking, -reading, -writing, & math abilities) to comprehend oral and written information and to assist callers and visitors and staff.
Ability to type 25 words per minute.
Proof of negative results from TB test.

Nice To Haves

Bi-lingual preferred.

Responsibilities

Maintain professional relationships with clients and client confidentiality.
Practice Universal Precautions/Standard Protocol & Procedures.
Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
Welcome onsite visitors, determine nature of business, and announce visitors to appropriate personnel.
Answer general questions about the organization and provide callers with address and directions.
Take and deliver messages; transfer calls to voicemail when appropriate personnel are unavailable.
Retrieve messages from general voicemail and forward to appropriate personnel.
Receive, sort, distribute, re-route client/former client/staff mail, and maintain client mail-log daily.
Assist users with fax and copy machines, send faxes, and retrieve and route incoming faxes.
Update site bulletin board.
Ensure telephone extension list is updated, posted and distributed to facility staff.
Maintain the professional appearance of the receptionist’s area.
Create and print fax cover sheets, memo, correspondence, report, program marketing materials, and other documents when necessary.
Perform other clerical duties as needed, such as filing, photocopying, collating and taking minutes at meetings.
May update appointment calendars.
May record, type and distribute minutes of meetings.
May maintain logs and legal papers.
May perform computer data entry functions.
May conduct mail pick-ups and/or deliveries.
Tasks may be modified, expanded and/or assigned over time.