Receptionist / Customer Service

ADC Management ServicesLas Vegas, NV
6h$17Onsite

About The Position

The Receptionist for Transition Assistance provides front-desk support and customer service for the Air Force Transition Assistance Program (TAP). Responsibilities include greeting visitors, managing calls, scheduling appointments, and supporting data entry and workshop coordination.

Requirements

  • High school diploma
  • Two years of office experience
  • Strong customer service skills
  • Proficiency in Microsoft Office Suite
  • Ability to obtain base access
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

  • Greet and assist customers
  • Answer and route calls
  • Conduct initial intake and refer customers to appropriate staff
  • Provide non-technical information on programs and services
  • Schedule appointments and maintain professional reception area
  • Enroll customers into TAP workshops and update AFFIRST system
  • Prepare and distribute letters, emails, reports, and meeting minutes
  • Assist with classroom setup, forms, publicity materials, and general clerical tasks
  • Maintain confidentiality and follow Air Force administrative standards
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