Full-Time Receptionist / Inside Sales Coordinator

Accent CountertopsReno, NV
1d$19 - $20Onsite

About The Position

This is a dynamic front-office position combining administrative support with inside sales responsibilities. You will be the first impression of our Reno location — welcoming customers, supporting showroom traffic, assisting with quotes, and ensuring smooth daily office operations. The ideal candidate is organized, professional, customer-focused, and comfortable assisting with light sales and quoting in a fast-paced environment.

Requirements

  • Post-secondary education preferred
  • 3–5 years of administrative or front-office experience
  • Strong organizational and time management skills
  • Intermediate computer skills (Microsoft Office, data entry, ability to learn new systems)
  • Excellent verbal and written communication skills
  • Professional, positive, and customer-focused demeanor

Nice To Haves

  • Countertop, construction, or design industry experience is an asset
  • Experience with quoting and direct customer interaction preferred

Responsibilities

  • Greet walk-in customers and assist with basic showroom inquiries
  • Direct customers to Customer Service Representatives as needed
  • Answer and route incoming phone calls from customers and suppliers
  • Schedule in-home consultations
  • Manage and distribute general inquiry emails
  • Maintain and order showroom samples
  • Process incoming and outgoing mail
  • Arrange couriers for inter-branch deliveries and bank deposits
  • File completed orders and invoices
  • Prepare daily bank deposits and reconcile POS transactions
  • Create invoices for completed orders
  • Maintain office equipment and supply levels
  • Assist walk-in customers with product selection guidance
  • Provide preliminary pricing information and basic quotes
  • Support Customer Service Representatives with follow-up communication
  • Process payments (credit/debit, cash, cheque)
  • Help ensure orders move smoothly from sale to completion
  • Deliver professional, solution-focused customer service

Benefits

  • Medical, Dental, and Vision benefits
  • Stable, established company with long-term growth opportunity
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