Receptionist / Office Manager

Brookfield•Chicago, IL

11d•$70,000 - $90,000•Onsite

About The Position

Receptionist / Office Manager Brookfield Credit is seeking an experienced and highly organized Receptionist / Office Manager to support the day-to-day operations of our Chicago office. This role serves as the first point of contact for employees, clients, and visitors while ensuring the office operates smoothly and maintains a professional, welcoming environment. The ideal candidate is proactive, detail-oriented, and capable of supporting multiple teams while maintaining a high standard of organization and client service.

Requirements

10+ years of experience managing a front office in a corporate or financial services environment.
Demonstrated interest in building a long-term career as a Receptionist / Office Manager.
Friendly, professional, and outgoing demeanor when interacting with employees, clients, candidates, and guests.
Strong verbal and written communication skills with exceptional clarity, responsiveness, and attention to detail.
Confident office presence with the ability to work effectively with leadership and peers.
Highly organized with the ability to manage time, workflow, and priorities independently while supporting a broader team.
Professional and polished appearance with flexibility in scheduling and working hours when needed.
Resourceful, proactive, and able to adapt in a fast-paced, evolving environment.
Strong relationship-building skills with the ability to collaborate across teams and with vendors.

Responsibilities

Greet, welcome, and direct visitors at the front desk, ensuring a professional and positive first impression for clients, candidates, and guests.
Maintain a welcoming, clean, and organized office environment, including reception areas, kitchens, and common spaces to support a high standard of client presentation.
Manage reception operations including incoming calls, visitors, vendors, and candidate arrivals.
Coordinate and maintain conference rooms and calendars, ensuring meeting spaces are properly organized and prepared.
Coordinate catering and supplies for meetings, events, office management needs, and weekly lunches.
Register guests with building security and serve as the liaison between the building and the Credit Group.
Manage office supply ordering and maintain inventory of necessary office materials.
Sort and distribute daily mail and deliveries; coordinate packing and shipping as needed.
Scan, organize, and file documents as required.
Prepare and submit monthly expense reports.
Maintain overall office condition and coordinate necessary repairs or service requests.
Support administrative team members as needed and provide backup coverage when required.
Assist teams across different sectors with varying operational needs and requests.
Partner with Human Resources on new hire check-ins, lunch and learns, roundtables, and other events.
Coordinate office social and philanthropic initiatives.
Demonstrate flexibility in scheduling, including the ability to start early or stay later when necessary.