Receptionist (UC)

Medical Associates of NWA•Fayetteville, AR

About The Position

The Receptionist performs various procedures associated with routine patient encounters, maintains positive relationships with patients, family members, visitors and fellow employees. Receptionist makes appointments for patients and maintains accurate and orderly schedules for physicians. About MANA Urgent CareMANA Urgent Care offers a convenient, less costly alternative to the emergency room when you need medical care fast. Our clinics are staffed by MANA physicians focused on providing quality, convenient care to people in Northwest Arkansas. About MANA Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality, patient care, and retain the quality, personal clinic environment. Physicians make decisions that shape excellent patient care in our practices. By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.

Requirements

Highschool Diploma/GED
7 – 11 months experience and/or training

Responsibilities

Manage all phases of the patient encounter; verify and/or update patient contact information and deliver charts to designated location prior to patient visit
Answer incoming telephone calls and follow-up with no-show appointments as needed
Receive, record, and relay incoming messages to appropriate personnel timely
Collect copays and balances, maintain log sheets, and balance at the end of the day
Perform other related duties as assigned

Benefits

Comprehensive Benefits –
-Medical Insurance
-Vision Insurance
-Dental Insurance
-HSA or FSA options with medical insurance
-Voluntary Aflac Accident and Critical Illness
-Employer paid life, long-term & short-term disability benefits
-401(K) match and profit sharing
-Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment
-Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, UARK Federal Credit Union, and many more!
- One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics