Recreation Manager

Pyramid Global Hospitality

About The Position

Recreation Manager Dellshire Resort | Opening Spring 2026 Where imagination, wonder, and togetherness come to life in extraordinary style. Shape your success in a place built for unforgettable experiences. At Dellshire Resort - a world-class, medieval-inspired destination where technology meets timeless adventure - you’ll join a team dedicated to awakening imagination, wonder, and connection. The Recreation Manager leads the creation, development, and delivery of all guest-facing experiences across Dellshire Resort, ensuring every interaction embodies the resort’s promise of luxury, wonder, and connection. This role oversees recreation, entertainment, activities, and cultural programming, curating a dynamic calendar that enhances both family adventures and adult leisure offerings. Through innovative design, hands-on leadership, and cross-departmental collaboration, the Recreation Manager elevates the resort’s brand to create unforgettable moments for every guest.

Requirements

Bachelor’s degree in hospitality management, Recreation, Event Management, or related field required.
Minimum five (5) years of leadership experience in luxury hospitality, resort recreation, entertainment, or guest experience management.
Proven success in creating and implementing large-scale experiential programs and events.
Strong leadership, communication, and organizational skills with a creative mindset.
Ability to balance operational execution with strategic vision and guest engagement.
Budget management, vendor relations, and staff development experience required.
Proficiency in Microsoft Office Suite and project management systems.
Flexible availability including evenings, weekends, and holidays based on resort operations.

Responsibilities

Lead the planning, coordination, and execution of all resort activities, entertainment, and experiential programming.
Develop and manage the resort’s annual calendar of experiences, including family recreation, holiday events, wellness initiatives, and specialty activations.
Collaborate with Marketing, Food & Beverage, and Operations to integrate programming with brand storytelling and guest engagement strategies.
Identify, hire, and train team members, entertainers, and third-party vendors to deliver consistent, high-quality experiences.
Ensure all programs align with Dellshire Resort’s mission, guest demographics, and service philosophy.
Manage departmental budgets, payroll, and expense tracking while ensuring profitability and operational efficiency.
Oversee recreational areas such as pools, VR adventure zones, family entertainment centers, and seasonal outdoor activities.
Monitor guest feedback and adjust programming to enhance satisfaction and participation.
Partner with Sales and Events teams to create customized group and corporate experiences.
Develop standard operating procedures (SOPs) for safety, event execution, and guest service excellence.
Lead, coach, and inspire a team of Experience Curators, Recreation Attendants, and Supervisors.
Maintain relationships with local tourism partners, community organizations, and entertainment vendors.
Represent the Dellshire brand with a visionary approach that inspires innovation and emotional connection.