Referrals Coordinator
About The Position
Franciscan Medical Group, part of Virginia Mason Franciscan Health, is currently seeking a full time Referral Coordinator for our Franciscan Patient Access Department in Tacoma, WA. No weekends, nights or organizationally recognized holidays required. Free parking! As our Referral Coordinator, you will orchestrate patient access to specialized care by expertly managing all referral and authorization processes. Every day, you will proactively obtain clearances for specialty visits, issue referrals for ancillary services (consults, imaging, labs), and secure approvals for medications, DME, home health, and other vital services. To be successful in this role, you will demonstrate meticulous attention to detail, strong organizational skills, and clear communication to ensure seamless and efficient service delivery for our patients.
Requirements
- Successful completion of an accredited medical terminology course(s) or equivalent on the job training.
- One year of progressively responsible work experience that would demonstrate attainment of the requisite job knowledge/abilities.
Nice To Haves
- Work experience in patient scheduling/registration, insurance verification, referral coordination, financial counseling or related function is preferred.
Responsibilities
- Processes referral orders and/or pre-authorizations.
- Coordinates appointments and ancillary services.
- Responds to patient questions regarding routine billing and insurance matters.
- Coordinates patient instructional/educational activities relevant to the patient’s referral.
- Coordinates purchase of materials and/or the rental of medical equipment relevant to the patient’s referral.
- Performs related duties as required.
Benefits
- Free parking!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
