Referrals Specialist - Esquire Law Services

Esquire Law • Palm Beach Gardens, FL

3d

About The Position

MISSION STATEMENT: Esquire Law Services' Mission is to be the leader in management, technology development and implementation for law departments and law firms. The entire team of Esquire Law Services is dedicated to protecting our clients' rights and to obtain financial justice from the parties responsible for their losses. We pride ourselves on forging meaningful relationships with our clients, built upon trust, and imparting our principal values into our individualized approach to each case. We are privileged to serve our clients in our community. We maintain a commitment to excellence and justice with an unrelenting devotion and dedication to our core principles. VISION: Using our law knowledge combined with data science, we strive to advance the legal space with lawyer-led and tech-driven approaches to modernize and improve how we manage cases. We strive to handle each matter with accountability and responsiveness, as if we were representing ourselves. Message from the Hiring Manager: "We are a very busy large Personal Injury Law Firm looking for a Legal Assistant to join our wonderful team. The ideal candidate would exhibit the following qualities: Be a critical thinker, have excellent communication skills, detail oriented, works with a sense of urgency, be able to work as a team and independently, ability to multitask, be reliable, loyal, outgoing, a quick learner, always maintain a great attitude, empathetic, shows pride in their work, diligent, organized, excels in time management, maintains good phone etiquette, has a desire to learn and take initiative, and is always honest with their team and clients." It is imperative that the candidate have the ability to use critical thinking skills & follow all company policies and procedures. The right candidate would also have the ability to work with everyone from attorneys to clients, and always remain professional in any setting whether it be in office, on the phone or through email. A successful individual in this role would be able to remain accountable for their work, and assigned duties as well.

Requirements

• High school diploma or equivalent
• Ability to type at least 40 wpm
• Proficient with Microsoft Office suite software
• Good oral and written communication skills.

Nice To Haves

• Previous experience in a law firm is preferred, but not required.

Responsibilities

• Discuss potential new cases with clients and complete intakes.
• Screen incoming calls promptly and professionally
• Review cases in our system and assist in connecting clients with outside co-counsel.
• Handling highly sensitive matters with clients
• Preparing electronic copies of files and legal correspondence to clients and other firms/insurance carriers.
• Create & maintain relationships with outside firms for co-counsel matters.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED