Regional Director - Central

Industrious • Austin, TX

1d • $160,000 - $175,000

About The Position

As the Regional Director for our Central region, you'll oversee 50-60 Industrious locations, and be tasked with driving performance and helping to grow our network of spaces across the region.
You'll hold full P&L accountability for your region, spearheading initiatives that ensure operational excellence and the highest levels of member satisfaction across your locations. A significant part of your role will involve inspiring, coaching, and empowering your team to deliver their best, fostering a culture of continuous improvement and professional development. You'll also work hand-in-hand with our regional sales leaders, driving exceptional sales management and performance to achieve ambitious revenue targets and ensure robust membership growth. As well as revenue growth, you’ll also advise our real estate team on which markets we should focus our network growth efforts in, and provide insights and recommendations on everything from pricing to space design.
Outside of the day to day management of your region, you’ll be a key part of Industrious’ Leadership team, working with cross-functional leaders to propose, develop, and implement systemic improvements that make us stronger as a team, enable us to deliver more to our members, and produce better business outcomes.
Your role will require a breadth of diverse skills: you might spend the morning coaching your team members, analyzing sales data to gauge performance, gathering feedback from a group of influential members over lunch, and spend the afternoon in a strategy session presenting a deep dive analysis of your region’s performance and implications for the company to our Executive Leadership team.
All of this work will be crucial as we continue to grow our network of 200+ locations. Success will mean providing a happier, more productive, and more connected workplace for thousands of amazing members, and a highly engaged and effective team of Industrious employees within your region.

Requirements

• Must be located in Austin or Chicago. This role will have around 35% travel
• Proven multi-site leadership experience in hospitality, retail, leisure, F&B or similar multi location, customer centric environments.
• You’ve managed managers and know how to develop leaders underneath you.
• Strong financial acumen and the ability to not only analyse a P&L, but solution and problem solve how to improve it.
• Excellent written and verbal communication, with proven collaboration skills
• Ruthless prioritization; clear examples of saying ‘no’ and sharing why
• Independent, strategic thinker, and natural problem solver
• Ability to inspire, influence, and coach others

Responsibilities

• Own member experience, sales, operations and P&L performance for your region, informed by quantitative and qualitative feedback
• Help to identify the right markets for us to grow within your region. You’ll attend regular meetings with our real estate team as they try to validate everything from market demand to pricing as we evaluate potential new locations.
• Oversee the launch of our new locations, working closely with our Real Estate, Design, Sales, Marketing and Launch teams.
• Strengthen your regional team (5-8 General Managers, each of whom manages teams of Member Experience Managers and Associates in their respective markets) and develop future Industrious leaders through positive role modeling, coaching, and performance management
• Serve as the regional face of the business, including playing a role in negotiations with large prospective members and resolving challenging member relations issues
• Make the business better by improving Industrious’ strategy, systems and processes

Benefits

• heavily subsidized healthcare plans
• generous paid time off
• long-term incentive program
• wellness programs
• professional development grants
• 401k plan
• many other benefits, subject to applicable eligibility criteria and company policies

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed