Regional Director (North)

Minnesota Assistance Council for Veterans•Duluth, MN

18h

About The Position

The Minnesota Assistance Council for Veterans (MACV) is seeking a skilled and dynamic leader to support and manage the North Regional Team in its work to end Veteran homelessness. This position leads MACV’s core client services activities in the North region, including management of personnel, partnerships and case management services. This position develops and implements plans and procedures for reviewing and approving financial assistance, personnel management, program administration, and related efforts to advance MACV’s mission to end Veteran homelessness. The geographic region covered is roughly the northern two-thirds of Minnesota outside of the Twin Cities Metro area, and includes staff located in Duluth, St. Cloud, Moorhead, and Bemidji. This position is expected to participate in public relations efforts representing MACV as opportunities arise. This position will lead MACV’s services in the region and collaborative initiatives to meet the objectives required to achieve MACV’s vision that every Veteran in Minnesota has access to services and support to avoid homelessness and achieve sustainable housing.

Nice To Haves

Interest and ability to build and support a team for the best outcomes for our clients and staff.
Proven leadership experience in a professional, collaborative, and personable manner.
Experience in housing, homeless services, or employment services for homeless or at-risk clients.
Experience building, improving, and assessing programs.
Incorporates equity and diversity values into their work.
Management experience in fast-paced and high-impact work environments.
Prior military experience and/or prior experience in Housing, nonprofit leadership or a field related to leading services for Veterans.
Ability to travel regularly throughout the region’s geography.

Responsibilities

Supervise two program managers and support their oversight of front-line staff.
Provide coaching, guidance, and tools to ensure staff success.
Apply strong supervision and visionary leadership to align staffing with regional goals.
Review regional policies and programs to ensure progress toward ending Veteran homelessness and support implementation of policies, processes, and directives from headquarters to ensure for consistency of the employee experience.
Evaluate program effectiveness across the region and implement continuous improvement efforts.
Understand various program and government grant compliance requirements and lead efforts to ensure practices adhere to compliance needs.
Use data analysis to inform program development and improvements.
Ensure data quality of client services records and communicate outcomes internally and externally.
Maintain understanding of key financial metrics and reporting for the region.
Inform resource needs and allocation through budgeting processes.
Provide guidance on funds management for staff, facilities, and client assistance.
Ensure alignment with MACV budget and grant/funder requirements.
Train staff to follow MACV’s financial and spending policies.
Develop and coordinate outreach plans for the region.
Analyze mission needs and service demand to identify outreach priorities.
Guide staff on outreach-related policy and procedure changes.
Manage and report on regional outreach activities and coordination with statewide programs.
Maintain relationships with key partners including VA, MDVA, CVSOs, counties, cities, Legions, VFWs, and nonprofits.
Foster collaboration to strengthen services to Veterans.
Support activities and events that increase awareness of MACV services.
Contribute to media and social media efforts that highlight MACV’s impact.
Help engage partners and the community to advance MACV’s mission.
Engage with current and potential funding partners to support development team.
Coordinate with MACV Housing Team that includes leadership, property management, and facilities management staff regarding residents in properties located in Region.
Lead operations of office locations located in the region (Duluth, St. Cloud, Bemidji, and Moorhead) and coordinate with headquarters staff.