Regional Director, SE

Akam Associates Inc.•Dania Beach, FL

2d•Onsite

About The Position

The Regional Director is responsible for overseeing the operational, financial, and administrative performance of a portfolio of residential communities managed by AKAM. This leadership role provides strategic direction, mentorship, and operational support to Property Managers while ensuring that each property within the region delivers exceptional service, maintains regulatory compliance, and operates in alignment with AKAM’s standards and client expectations. The Regional Director serves as the primary leadership liaison between corporate leadership, property management teams, and association Boards of Directors, ensuring consistent communication, accountability, and service excellence.

Requirements

Bachelor’s degree in Business Administration, Hospitality, Real Estate, or related field preferred.
Minimum of 8–10 years of property management experience, including multi-site leadership.
Prior experience managing condominium or homeowner association communities preferred.
Strong knowledge of budgeting, financial reporting, and association governance.
Excellent leadership, communication, and conflict-resolution skills.
Ability to manage multiple properties and teams in a fast-paced environment.
CAM (Community Association Manager)

Responsibilities

Oversee and support a portfolio of condominium and homeowner association communities within the assigned region.
Provide leadership, guidance, and mentorship to Property Managers and onsite teams.
Ensure properties operate efficiently and in accordance with company policies, management agreements, and governing documents.
Conduct regular property visits and operational reviews to evaluate performance and identify opportunities for improvement.
Serve as a senior-level resource for Boards of Directors and key stakeholders.
Support Property Managers in preparing for and attending Board meetings when needed.
Assist in resolving escalated resident or Board concerns.
Maintain strong client relationships and promote long-term retention.
Review and monitor property financials, budgets, and reserve planning.
Ensure proper financial controls, reporting accuracy, and adherence to budgetary goals.
Work closely with accounting teams and managers to address financial variances and improve financial performance.
Recruit, mentor, and develop Property Managers and onsite staff.
Conduct performance evaluations and provide ongoing coaching and training.
Support professional development and promote a culture of accountability and excellence.
Ensure compliance with local, state, and federal regulations, including condominium and association laws.
Oversee risk management initiatives and ensure proper procedures are followed for insurance, safety, and vendor management.
Maintain consistent adherence to company operational standards.
Assist with new business opportunities, and client presentations.
Support transitions of newly acquired properties into the management portfolio.
Identify opportunities to enhance services and operational efficiencies across the region.