Regional Director

European Wax Center•Naperville, IL

2d•$90,000

About The Position

Regional Director Ballast Wax | European Wax Center Franchisee Region: Illinois (Western Suburbs of Chicago) & Wisconsin (Milwaukee Area & Pleasant Prairie) Lead Growth. Build Leaders. Drive Results. Ballast Wax is growing - and we're looking for a Regional Director who is passionate about people, performance, and building exceptional multi-unit operations. As a leading franchisee of European Wax Center , we combine the power of a national brand with the heart of a people-first organization. Our teams deliver confident, consistent, and professional experiences for every guest, every visit. T he Regional Director plays a critical leadership role guiding multiple centers across our Illinois (Western Suburbs) and Wisconsin markets, driving strong business results while creating exceptional experiences for guests and associates. If you love developing leaders, improving performance, and building strong cultures across multiple locations - this role is for you.

Requirements

Proven success leading multi-unit teams
Strong business and financial acumen
Ability to coach leaders to higher performance
Data-driven decision maker
Excellent communicator and relationship builder
High accountability and integrity
5 -7 years multi-unit leadership experience
Demonstrated success driving sales, operations, and guest satisfaction
Experience developing and leading high-performing teams
Experience using POS systems and Microsoft Office tools
Ability to travel up to 80% within assigned region in centers approximately 4 days per week
Flexible schedule, including evenings and weekends as needed
A bility to stand for extended periods and lift up to 25 lbs
Reliable transportation

Responsibilities

Lead Multi-Unit Operations Coach and develop District Managers and Center Managers and Leaders
Drive performance, accountability, and operational excellenc e Support teams in delivering outstanding guest experiences
Drive Business Performance Monitor KPIs and implement action plans to improve results
Conduct business reviews and performance planning
Optimize revenue, labor, and profitability across districts
Build Leaders & Culture Recruit and develop high-performing leadership teams
Create succession plans and strong talent pipelines
Champion a positive, inclusive, and accountable culture
Support Local Growth Partner with teams to drive guest acquisition through local marketing
Encourage community engagement and brand visibility
Ensure Operational Excellence U phold brand standards and company policies
Partner with corporate teams and vendors to support operations