Regional Facilities Manager

BPG Real Estate Service • Wilmington, DE

7d

About The Position

The Regional Facilities Manager supports the Director of Residential Facilities and Property Management teams by overseeing the maintenance, safety, and overall physical condition of a portfolio of residential (and associated commercial/retail) properties. This role is hands-on and leadership-driven, ensuring assets are maintained within budget while meeting company standards, regulatory requirements, and resident expectations.

Requirements

• Strong knowledge of maintenance systems, inventory control, preventive maintenance, and service order tracking.
• Working knowledge of HVAC, electrical systems, carpentry, painting, landscaping, hydraulic systems, and electric motors.
• Proven leadership, organization, and decision-making skills.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Valid driver’s license.
• Ability to lift up to 50 pounds.
• High school diploma required.
• Minimum of 5 years of mid-rise and high-rise facilities management experience.
• At least 3 years of technical maintenance experience.
• Prior experience in the multifamily housing industry required.

Nice To Haves

• Experience working with new construction and project managers.
• Knowledge of office administrative procedures.
• Technical Degree, Associate’s Degree, or Bachelor’s Degree is a plus.

Responsibilities

• Provide technical guidance and hands-on support to on-site maintenance teams.
• Ensure quality, efficiency, and compliance with company policies, procedures, and standards.
• Oversee unit turns, refurbishments, inspections, and readiness for resident occupancy.
• Ensure timely completion of all resident work orders and preventive maintenance programs.
• Maintain overall interior and exterior property appearance.
• Manage utilities, building systems, and communications infrastructure.
• Perform building and grounds maintenance as needed.
• Train, supervise, and support maintenance personnel.
• Participate in hiring, scheduling, and performance management of maintenance staff.
• Manage 24-hour maintenance on-call program, including coverage during staffing shortages.
• Walk properties weekly with Property Managers.
• Assist in contractor selection and supervise vendors providing building services.
• Oversee capital projects in collaboration with the Property Manager.
• Monitor contractor performance to ensure timely, cost-effective, and professional completion of work.
• Coordinate work for outside contractors and follow up on deficiencies.
• Maintain a safe work environment and ensure OSHA compliance.
• Manage emergency preparedness and disaster recovery processes.
• Be immediately available for property emergencies (fire, flood, severe weather, etc.).
• Oversee emergency plans ensuring safety of employees, residents, and commercial tenants.
• Manage snow removal operations per company policy, including hands-on assistance when needed.
• Maintain accurate records for work orders, preventive maintenance, inventories, and stock.
• Manage inventory control and maintenance materials utilization.
• Provide daily status updates on unit turns and maintenance schedules.
• Communicate effectively with residents, tenants, vendors, and internal stakeholders.
• Participate in evening, weekend, and holiday standby schedules as required.
• Perform all other duties as assigned to support property operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1-10 employees