Remote Customer Service Account Manager

AIL

1d•Remote

About The Position

Are you looking for a career that offers flexibility, professional growth, and meaningful client service—without sacrificing work-life balance? AO Globe Life is expanding its remote team and seeking motivated professionals who want greater control over their schedules and long-term career path. This opportunity allows you to work entirely from home while supporting individuals and families who have requested guidance. With structured training, mentorship, and proven systems, you’ll have the support needed to build a successful career in a collaborative and growth-focused environment. Why Work with AO Globe Life? Remote Flexibility Work from anywhere in the United States while building a schedule that supports your lifestyle. Professional Training and Mentorship Participate in virtual workshops, development programs, and ongoing coaching designed to strengthen your skills and confidence. Career Growth Opportunities Clear advancement pathways with opportunities to move into leadership and mentorship roles. Warm Client Appointments Provided All consultations are scheduled in advance with individuals who have requested information—no cold calling or prospecting required. Recognition and Incentives Performance recognition, leadership events, and company travel opportunities for top performers. Union Benefits and Stability Access to union-backed benefits, including life coverage options and medical reimbursement programs. What Sets This Opportunity Apart Fully remote work environment Flexible scheduling options Continuous training and professional development Pre-qualified client consultations provided Opportunities for leadership growth and advancement Take the First Step Toward Your Future At AO Globe Life, your professional growth is not limited by traditional structures. If you are ready to build a flexible career that combines meaningful work with long-term opportunity, we encourage you to apply today. Eligibility Notice Applicants must be physically located in the United States and legally authorized to work in the United States. We are unable to hire individuals residing outside the U.S. at this time.

Requirements

Strong communicators who build trust and rapport easily
Goal-oriented professionals who enjoy achieving measurable results
Adaptable individuals comfortable working in a remote, fast-paced environment
Self-motivated team players who value collaboration and mentorship
Organized, accountable professionals with a solution-focused mindset
Applicants must be physically located in the United States and legally authorized to work in the United States.

Nice To Haves

Experience in customer service, consulting, or client-facing roles is helpful but not required. Comprehensive training is provided.

Responsibilities

Conduct scheduled virtual consultations with clients via Zoom
Guide new clients through the onboarding and enrollment process
Help individuals and families understand available coverage options
Build and maintain long-term client relationships through ongoing support
Maintain accurate documentation while following compliance standards
Use digital systems and tools to manage appointments and client records efficiently