Remote Customer Service Account Manager

AIL•San Tan Valley, AZ

1d•Remote

About The Position

At AO Globe Life, excellence isn’t just a standard—it’s our commitment. For decades, we’ve had the privilege of supporting veterans, labor union members, and credit union members, helping families protect their futures while delivering dependable service and guidance. We’re currently seeking motivated professionals to join our remote team as Customer Service Account Managers. This opportunity offers flexibility, professional growth, and the chance to build a meaningful long-term career in a supportive, mission-driven environment.

Requirements

A self-motivated and organized approach with strong time-management skills
The ability to build trust-based, long-term client relationships
Confidence in presenting solutions and guiding clients through decisions
Strong written and verbal communication skills
Comfort using digital tools such as Zoom, Google Drive, and cloud-based systems
A professional, dependable, and punctual work ethic

Responsibilities

Conducting scheduled virtual consultations with clients via Zoom
Explaining available coverage options in a clear and professional manner
Helping clients select solutions aligned with their individual needs
Managing existing client accounts and ensuring policies remain aligned with client goals
Responding to client inquiries and resolving questions with professionalism and care
Maintaining accurate digital documentation and client records