Remote Customer Service Account Specialist
About The Position
AO Globe Life has spent more than 70 years supporting veterans, labor union members, credit union members, and their families across the United States. Our mission is simple: help people protect what matters most. We are known for exceptional service, knowledgeable guidance, and long-term support that helps families build financial security. We are currently expanding our remote team and seeking motivated, service-oriented professionals who want to build meaningful careers while helping families access important coverage options. Why Join AO Globe Life Fully Remote Work Work from anywhere in the United States within a fully virtual and supported environment. Professional Growth Opportunities Career advancement pathways supported by mentorship, development programs, and leadership training. Warm Client Consultations Provided Connect with members who have already requested information—no cold outreach required. No Start-Up or Overhead Costs All tools, systems, and training are provided. Recognition & Advancement Performance recognition, leadership development, and professional growth opportunities. Union Affiliation Membership through OPEIU Local 277, providing additional stability and representation. Established Legacy Join a respected organization with more than 70 years of service and trust. Why AO Globe Life This opportunity offers more than a job—it provides a long-term career path built on service, leadership development, and professional growth. At AO Globe Life, you can build a flexible remote career while helping families protect what matters most. Apply today to explore your future with AO Globe Life.
Requirements
- Must be legally authorized to work in the United States
- Must be physically located within the United States
- Reliable internet connection and access to a Windows-based laptop or PC with webcam
- Strong verbal and written communication skills
- Excellent organization and time management in a remote environment
- A self-motivated and service-focused mindset
- Comfort using technology and managing digital workflows
- A client-first, solution-oriented approach
- Coachability and commitment to professional growth
Nice To Haves
- Customer service or client-facing experience (helpful but not required)
Responsibilities
- Conduct scheduled virtual consultations with members via phone or Zoom
- Help individuals and families understand available coverage options
- Guide members through the onboarding and enrollment process
- Provide ongoing support including policy updates and general account assistance
- Maintain accurate digital records and client documentation
- Ensure compliance with company policies and regulatory standards
- Deliver a high level of customer service to build long-term relationships
Benefits
- Fully Remote Work
- Professional Growth Opportunities
- Warm Client Consultations Provided
- No Start-Up or Overhead Costs
- Recognition & Advancement
- Union Affiliation
- Established Legacy
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
