Remote Customer Success Associate

AO Globe LifeChicago, IL
10hRemote

About The Position

AO Globe Life is hiring individuals who want a remote career focused on communication, growth, and helping people—not just another job. In this role, you’ll connect with individuals who have requested information about available benefits . You’ll guide them through their options, answer questions, and create a smooth, professional experience from start to finish. No cold calling. No door knocking. No chasing uninterested leads. About AO Globe Life AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran associations nationwide. The company operates fully remotely and focuses on service, development, and long-term career growth.

Requirements

  • Must be authorized to work in the United States
  • Laptop or computer with camera + reliable internet
  • Strong communication skills
  • Comfortable working independently
  • Coachable and motivated to grow

Responsibilities

  • Meet with clients virtually using Zoom
  • Understand needs and explain available programs clearly
  • Guide clients through the enrollment process
  • Maintain simple digital records and follow-ups
  • Provide ongoing support to ensure a positive experience
  • Participate in training and team development sessions

Benefits

  • 100% remote — work from anywhere in the U.S.
  • Flexible scheduling
  • No experience required — full training provided
  • No cold calling or outbound prospecting
  • Clients have already requested to be contacted
  • Clear growth path into leadership roles
  • Supportive, team-focused environment
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