Remote Member Benefits Advocate

AIL

2d•Remote

About The Position

AO Globe Life is expanding its remote team and seeking motivated, service-oriented professionals who want to help veterans, union members, and their families understand and access important supplemental benefit programs. This fully remote opportunity offers meaningful work, professional development, and the flexibility to build a career from anywhere in the United States. Structured training, mentorship, and pre-qualified client consultations are provided so you can focus on supporting families without cold outreach or startup expenses. What You’ll Gain 100% remote work environment from anywhere in the United States Flexible scheduling designed to support work-life balance Pre-qualified client consultations provided — no cold outreach required Comprehensive training and licensing support Monthly and quarterly performance bonuses Union representation through OPEIU Local 277 Medical reimbursement program for qualifying expenses Equity opportunities for qualifying team members Leadership development and advancement pathways Collaborative, mission-driven team culture What You’ll Do Conduct scheduled virtual consultations with veterans, union members, and their families Understand each client’s financial protection needs and priorities Explain available life and supplemental benefit options clearly and professionally Guide clients through the application and enrollment process Maintain accurate digital documentation and ensure compliance standards Provide ongoing support including policy updates and general client assistance Participate in weekly training sessions, mentorship programs, and team meetings Who Thrives in This Role Strong communicators who enjoy helping others Self-motivated professionals comfortable working independently Organized individuals capable of managing a structured schedule Candidates comfortable using Zoom, CRMs, and digital tools Customer service or client-facing experience is helpful but not required Individuals motivated by personal growth and long-term career development Requirements Authorized to work in the United States Reliable internet connection Windows-based laptop or desktop computer with webcam Must be physically located within the United States About AO Globe Life For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to deliver supplemental benefits that help protect working families across the United States. With a remote-first workforce and a culture built on mentorship, service, and professional development, AO Globe Life continues to offer meaningful career opportunities for professionals who want to make a lasting impact. Apply today to begin building a flexible remote career supporting families nationwide.

Requirements

Authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with webcam
Must be physically located within the United States

Nice To Haves

Customer service or client-facing experience is helpful but not required

Responsibilities

Conduct scheduled virtual consultations with veterans, union members, and their families
Understand each client’s financial protection needs and priorities
Explain available life and supplemental benefit options clearly and professionally
Guide clients through the application and enrollment process
Maintain accurate digital documentation and ensure compliance standards
Provide ongoing support including policy updates and general client assistance
Participate in weekly training sessions, mentorship programs, and team meetings