Rental Service Agent

Indie Campers • Miami, FL

3d • $15

About The Position

We’re looking for travel enthusiasts with a passion for guest service for our depot in Miami. You’ll be the face of our company, reporting directly to the Regional Manager , with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all issues that need to be managed to guarantee smooth operation of the depot.

Requirements

• You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable
• You’re fluent in English (mandatory) and local language (if applicable)
• You’re eligible to work in the US, have a valid driver's licence and feel confident enough to drive a campervan (mandatory)
• You’re available to work on weekends and public holidays
• You’re a responsible person who takes their work seriously and can be relied upon
• You’re well-organised and you’re good at solving problems.

Nice To Haves

• experience in Tourism, Hospitality, Retail or Rent-a-car being desirable

Responsibilities

• Handling incoming reservations, welcoming guests and taking care of check-ins and check-outs
• Preparing and cleaning our campervans
• Maintaining our campervans in top condition and monitor maintenance and repairing needs
• Registering guests, monitoring stock and processing payments
• Handling complaints and troubleshooting emergencies

Benefits

• Being part of a young, fast-growing and innovative company where you make a difference
• Career development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City or Manila
• Continuous training and coaching to develop the skills that matter to you
• Compensation package that includes Performance and Referral Bonuses
• Free Road Trips, so you can experience Indie firsthand trips around Europe, North America and Oceania.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees