Repossession Coordinator

Aqua Finance•Wausau, WI

67d•Onsite

About The Position

The Repossession Coordinator is responsible for submitting and monitoring repossessions through our third-party vendors while supporting collection efforts on delinquent consumer accounts within a Recreational portfolio of accounts. The Coordinator helps maintain the portfolio of accounts by providing clerical support. This is a fully on-site role based in our Wausau, WI office, with a schedule of Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

High School Diploma or GED equivalent required
2 year of administrative or clerical customer service experience required
Attention to detail and accuracy required
Excellent verbal and written communication skills required
Proficient in the utilization of Microsoft Office Suite
Ability to thrive in a fast paced work environment

Nice To Haves

1 year of repossession or collections related experience preferred
Financial industry experience preferred
Bilingual (English and Spanish) candidates preferred

Responsibilities

Send out repossession related letters on accounts
Work with management to recommend accounts for repossession
Enter approved repossessions into our vendor website
Monitor each account online and enter in updates into the notes of account
Approve recommended floor prices for collateral for auction
Outbound and inbound phone call negotiations with the ability to approve payment plans with customers that have been submitted for repossession
Request titles and or UCC's and/or all appropriate documentation
Ability to track all repossessions and results in excel spreadsheet

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